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A Customer Service Coordinator (Logistics and Transport)

Adecco España·Olot, Spain

What they offer

  • €30,000 - €35,000 a year

    Gross, as stated in the ad.

  • Permanent contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in Olot

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 1 month ago
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Job description

Would you like to lead a customer service team in a dynamic logistics environment?

We are looking for someone with Customer Service experience to coordinate and supervise a team, ensuring quality service and an excellent experience for customers.

What will your mission be?

Manage the customer service department, ensuring the proper resolution of incidents, service follow-up, and coordination with the different operational teams.

Your main responsibilities:

  • Lead and organize the Customer Service team.
  • Manage incidents, complaints, and corrective services.
  • Coordinate communication with customers and internal departments.
  • Oversee the tracking of shipments and deliveries.
  • Analyze quality and satisfaction indicators.
  • Drive improvements in the area's processes.
  • If you are motivated by leading teams and adding value in a demanding, constantly evolving logistics environment, we want to meet you!

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Requirements

We are looking for someone with:

Previous experience in similar roles.

Experience in team management.

Customer orientation and problem-solving skills.

Organizational and coordination skills.

Experience in logistics, transport, or distribution is valued.

What do we offer?

What do we offer?

  • Work area: Olot.
  • Permanent project.
  • Schedule: 9:00 a.m. to 6:30 p.m. (flexible).
  • Salary: 30–35K.
  • Position with responsibility and autonomy.
  • Dynamic, collaborative environment focused on continuous improvement.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Adecco España

Adecco España

Staffing

View company profile
International company

Adecco España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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