Content Writer

Barcelona 35 000-45 000 Euro gross/annually

Berlin 40 000-50 000 Euro gross/annually

AirHelp is a global travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey.

Words move people - and at AirHelp, your words will move millions of travellers from doubt to action. We're looking for someone who treats copy as a growth lever, not decoration: someone who can turn a confusing insurance product into three sentences that make a stressed traveller click "yes." You'll have real ownership over content that touches every part of our funnel, across 35 markets, with the data and experimentation culture to prove your work actually works.

If you've ever rewritten a sentence eleven times because the tenth version converted at 4% and you knew you could get to 6% - this is your kind of place. You'll work shoulder-to-shoulder with marketing, CRM, product, and design teams who care as much about the "why" behind a headline as the headline itself, and you'll have the platform to see your writing turn into measurable revenue, not just praise in a Slack channel.

• Own high-converting copy across the full customer journey - landing pages, CRM flows, ad campaigns, video scripts, SEO content, case studies, and in-app messaging
• Turn dense, technical, legal, and financial product features into copy so clear it accelerates decisions instead of stalling them
• Build and run a repeatable content experimentation system - A/B tests, heatmaps, and analytics that tell you what's actually working, not what sounds good in a meeting
• Partner directly with CRM and B2B teams to localize and scale messaging across 35 markets without losing the voice that makes it convert
• Bring AI into your daily workflow as a force multiplier - for ideation speed, quality control, and staying ahead of content trends, not as a replacement for craft
• Show up in workshops and critique sessions ready to defend your choices, take feedback without ego, and push your collaborators to raise their bar too
• Lift conversion rates across organic and paid channels by at least 20% through optimized landing pages, ad copy, and targeted campaigns
• Ship a steady stream of high-performing content assets directly tied to lead generation and revenue, not just publishing volume
• Build a living testing repository - every experiment, every result, every learning in one place, actively shaping what you write next
• Establish a repeatable experimentation framework that improves content performance month over month, with results you can point to

Location: Hybrid - Barcelona or Berlin