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Sr. Systems Engineer, Managed Operations

On-site in Madrid·Added 1 month ago

Amazon

287 open roles

Overview

Job details

  • A relocation package

    Help with the move, per the ad.

  • Relocation help

    Indicative — the ad doesn’t promise sponsorship.

Requirements

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    A relocation package offered.

  • Have senior-level experience

    Senior-level role.

Pay & benefits

What you'll get

* Amazon will provide relocation support for successful applicants relocating within the European Union.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Visa & relocation

* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.

Requirements

What we're looking for

- This role requires you to be a national of an EU member state

- Deep systems engineering experience, working with hardware, software, networking, operating systems

- Proficient scripting processes in a language such as Bash, Python, or Ruby

- Deep expertise in Linux and networking with proven ability to conduct advanced system diagnostics, implement preventive measures, and resolve complex technical issues that impact system performance, reliability, scalability, and high availability across distributed software environments. Demonstrated success in root cause analysis, performance optimization, and implementing robust monitoring solutions to ensure seamless operation of mission-critical systems.

- Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

Nice to have

- Experience leading complex, cross-functional initiatives that align multiple teams and stakeholders across organizational boundaries.

- Ability to influence without direct authority.

- Experience mentoring and developing teams and engineers.

- Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.

- Experience supporting service in AWS or other cloud systems or services.

- Proficient with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Languages

* Fluency in written and spoken English is required.

The role

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

What you'll do

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

How you'll work

* Employees will participate in an On-Call rota.

Description

Utility Computing (UC)

European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).

Eligibility requirement

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Work/Life Balance

Inclusive Team Culture

Mentorship & Career Growth

Hiring process

3 steps2 interviewsa task to do
  1. Online application

  2. Assessments

    Online test · Not every role

    Role-specific online assessments where the role requires them.

  3. Phone screening

    Phone call · Not every role

    If you meet the basic qualifications you may be asked to complete a phone screening.

  4. Interview loop

    With current employees

    Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.

  • Some candidates move directly to the interview loop without a phone screening.
  • Role-specific interview prep guides are published for SDE, SDM, PM, BIE and other roles.

About Amazon

Amazon is a global technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the world's largest employers and operates a vast network of fulfillment centers, data centers, and corporate offices across the globe. In Spain, Amazon has a significant presence with corporate offices in Madrid and Barcelona, as well as numerous fulfillment and data center facilities, including in Huesca and other regions. The company is known for its customer-centric culture, innovation, and fast-paced work environment, offering a wide range of roles from engineering and operations to corporate and creative positions.

Industry
E-commerce and Cloud
Founded
1994
Employees
1,000,000+
Headquarters
Seattle, USA
In Spain
Madrid, Barcelona, Huesca

Good to know if you are moving

  • Amazon offers a comprehensive relocation package for international hires, including visa sponsorship and support for moving to Spain.
  • The company has a strong presence in Spain with offices in Madrid and Barcelona, as well as numerous fulfillment and data center locations.
  • Amazon is known for its leadership principles, which are integral to its corporate culture and are important for career advancement.
  • Employees often have the opportunity to work on global projects and collaborate with teams across different countries.
  • Amazon provides competitive compensation and benefits, including health insurance, stock options, and career development programs.

In their own words

About the company & team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Additional information

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

All open roles at Amazon

Location

Amazon · Madrid

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