Shift Supervisor

On-site in L'Arboç·Full-time·Added yesterday

Areas

44 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in L'Arboç
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

Minimum of 2 years of experience in hospitality is essential.
Leadership skills and experience in team management.
Accustomed to using computer tools.
Schedule availability.

Nice to have

Experience in managing operating accounts is valued.

The role

We are looking for a Shift Supervisor, reporting to the Center Manager; their mission will be to attend to all matters related to the smooth operation of the establishment during their shift. Their objective is to support the Center Manager or Manager in the tasks of controlling activity and daily dynamics.

What you'll do

The main tasks to be performed by the person selected for the position will be, in addition to those set out in the collective agreement or application agreements at the center, the following:

Collaborate in the planning, organization, and control of all activities related to the operation of the center in accordance with the established procedures, standards, and guidelines.
Plan, organize, control, and prioritize the activities and tasks of the staff at the point of sale during their shift. Guide, train, and inform staff on a continuous basis.
Ensure the good image of the collaborators.
Comply with and enforce the defined punctuality policies.
Review and enforce the established production orders.
Review and enforce the defined displays, planograms, and meal plans.
Perform suggestive selling and ensure it is carried out during service.
Carry out the promotions established by the company and ensure they are carried out during service.
Carry out cash register control.
Supervise and guarantee the entire service process, including product quality before putting it up for sale, proactively attending to the customer by anticipating their needs and resolving possible complaints, with the objective of building loyalty and improving the satisfaction index. Work so that the service is optimal and exceeds the customer's needs and expectations.
Inform the Head Chef/Cooks of the material and product needs for the service.
Verify cold equipment, hot equipment, and machinery in general.
Manage, guide, and train their team to achieve objectives and inform the Center Manager or Manager of any incident that may occur in their absence.
Collaboration in the execution of administrative processes: preparation of orders, recording of reports (HACCP), filing, cash reconciliation, etc.
Manage the stock and materials of the warehouses.
Ensure that the premises are left in optimal condition to be able to perform the opening the following day.
Any other duties arising from the development of their own activity or delegated by their superior.

How you'll work

Center location: Autopista Ap-7, Km. 208, 43720 L'Arboç, Tarragona

About Areas

Areas is a global leader in travel hospitality, providing bespoke dining and retail services in airports, railway stations, highway service plazas, and leisure venues. With around 2,000 points of sale across 11 countries, the company employs approximately 24,000 people and generates €2.7 billion in annual revenues, welcoming 350 million customers each year.

In Spain, Areas has a strong presence with operations in major cities and transport hubs, including Madrid, Barcelona, and various highway service areas. The company offers a range of roles from frontline hospitality positions to corporate functions in marketing, HR, IT, and purchasing, making it a significant employer for those seeking careers in the travel and hospitality sector.

Industry: Travel Hospitality and Retail
Founded: 1968
Employees: 10,000–50,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Burgos and 9 more
Website: areas.com

Good to know if you are moving

Areas is headquartered in Barcelona, Spain, and has a significant operational footprint across the country, including in Madrid, Barcelona, and various highway service areas.
The company operates in 11 countries across Europe, the US, and Latin America, offering potential opportunities for international mobility.
With around 2,000 restaurants and stores, Areas provides diverse roles in hospitality, retail, and corporate functions, suitable for various skill levels.
The company emphasizes a guest-centric approach and a culture driven by talented people, which may appeal to professionals seeking a dynamic work environment.

In their own words

About the company & team

Areas, one of the world leaders in catering in the travel industry, with more than 20,000 employees, receives 348 million customers every year in its more than 1,900 establishments in 10 countries across Europe, USA, Mexico, and Chile.

Additional information

Areas is committed to an organization that is balanced from a gender perspective, socially committed and, as far as possible, a faithful reflection of the community it serves. Our equality, diversity and inclusion policy takes all people into consideration, from the attraction process to professional development, regardless of gender, nationality, race, belief, sexual orientation and/or disability.

All open roles at Areas