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IT & Microcomputing Support Technician (Logistics Environment)

On-site in Albacete·Added 5 days ago

Atida

6 open roles

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Overview

Requirements

Have the right to work in Spain
Atida doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Albacete
No relocation package mentioned.
Driving licence (B) and own vehicle
EU licences are valid in Spain; most others only for six months after you become resident.
Higher vocational training (FP Grado Superior)
“Formación: FP de Grado Superior en Administración de Sistemas Informáticos en Red ( ASIR ), Sistemas de Telecomunicaciones e Informáticos o titulación equivalente o superior.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

Education: Higher Level Vocational Training (FP) in Network Computer Systems Administration (ASIR), Telecommunications and Computer Systems, or equivalent or higher degree.
Mobility (Essential): Class B driver's license and own vehicle for travel to the warehouse / workplaces.
Microcomputing: Solid knowledge of hardware, fault diagnosis and resolution, component replacement, and OS assembly/installation (Windows, macOS, Linux).
Networks: Solid knowledge of network fundamentals (TCP/IP, VLANs, switch configuration, and Wi-Fi environments).
Cloud Environments: Basic handling and administration of Google Workspace.
Languages: Intermediate English (ability to handle written/spoken incidents at an international level).
Aptitudes: Proactive attitude, oriented towards problem-solving, and with a strong desire to learn and develop.

Nice to have

The following will be highly valued:

Logistics Experience: Previous experience working with PDAs, barcode readers/scanners, and industrial/thermal printers.
Previous Experience: Demonstrable experience in L1 technical support / Helpdesk.
Device Management (MDM): Knowledge of MDM tools and administration of Microsoft 365 environments.
Languages: Knowledge of languages other than English.

The role

We are looking for an IT Support Technician to join our team. In this role, you will be a key piece in ensuring the correct technological functioning of the company, providing user support at an international level and guaranteeing the technical and microcomputing operability of our logistics facilities and warehouses.

What you'll do

IT Fleet Maintenance: Preparation, repair, configuration, and preventive/corrective maintenance of laptops and desktop computers (Windows and macOS).
Warehouse IT Support: Guarantee the operability of the hardware and software in our warehouses: Linux workstations, PDAs, scanners, and label/thermal printers.
Multilingual L1 Support: Attend to and resolve first-level incidents for company users in different countries.
Identity and Device Management: Administration of users, licenses, and devices through Google Workspace and Google Endpoint Management.
Network Support: Technical support in the resolution of local network, connectivity, and communications hardware incidents.

About Atida

Atida, operating in Spain through the legal entity Mifarma Tienda Online S.L., is an online pharmacy and parapharmacy e-commerce retailer. Its Spanish storefront sells "productos de farmacia, parafarmacia, cosmética, óptica, puericultura, nutrición y vida sana", listing "Más de 30.000 productos de cosmética, bebé, nutrición y salud" with free shipping from 49€, 24-48h delivery in mainland Spain, and free video consultations with pharmacists.

The company runs separate country storefronts for "Atida Spain" and "Atida Portugal", and its Spanish site offers customer contact via a Spanish phone number (+34 967 115 501, Monday-Friday 09:00-19:00). Current open roles in Spain span warehouse and logistics operations ("Personal de Almacén-Logística", "Encargado de grupo de trabajo de Almacén"), e-commerce technology ("Project Manager ERP/ WMS", "Data Engineer", "Técnico/a de Soporte IT & Microinformática (Entorno Logístico)") and finance (a finance department internship requiring a university agreement), indicating a combined retail, logistics and tech operation.

Industry: Pharmacy E-commerce
Website: atida.com

Good to know if you are moving

Operates dedicated country storefronts for Spain and Portugal ("Atida Spain" and "Atida Portugal").
Spanish customer service is available by phone (+34 967 115 501) Monday to Friday, 09:00-19:00.
Hires in Spain under the legal entity Mifarma Tienda Online S.L.
Current Spain openings include warehouse/logistics roles ("Personal de Almacén-Logística", "Encargado de grupo de trabajo de Almacén"), tech roles ("Data Engineer", "Project Manager ERP/ WMS", "Técnico/a de Soporte IT & Microinformática (Entorno Logístico)") and a finance department internship requiring a university agreement.