AXA is a global leader in insurance and asset management, operating in over 50 countries with a workforce of approximately 145,000 employees. As one of the world's largest insurance brands, the company provides a comprehensive range of services including life, health, and property-casualty insurance, as well as investment management for millions of clients worldwide.

In Spain, AXA is a major market player with a robust presence across the country, particularly in Madrid and Barcelona. The Spanish division is known for its commitment to innovation and digital transformation, making it a prime destination for international professionals in technology, data engineering, and cybersecurity. The company fosters an inclusive, multicultural environment and offers structured career development paths within its global network.

AXA's origins date back to 1817 with the founding of Mutuelle de L'assurance contre L'incendie in France. The company grew through numerous acquisitions and was rebranded as AXA in 1985, eventually becoming one of the world's largest insurance groups.

For international professionals

AXA Spain is certified as a Top Employer, highlighting its commitment to high-quality HR practices and employee well-being.
The company implements a "Smart Working" policy, offering a flexible hybrid work model that balances office presence with remote work.
Many technical and global roles in Spain use English as a primary working language, facilitating the integration of international hires.
Employees benefit from a comprehensive internal mobility program, allowing for potential career moves across AXA's global entities.
The company provides extensive social benefits, including private health insurance, pension plans, and discounted financial products.

Lead Management and Customer Communications Internship

AXA Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are looking for enthusiastic individuals who want to boost their professional careers. We seek flexible, bold, and innovative people who come to develop these and many other competencies with us. If you are finishing your studies or have already graduated, and you are looking to develop professionally, enjoy challenges, and are eager to contribute, this is your opportunity! What will your mission be? The main objective of Lead Management and Customer Communications is to provide support in customer acquisition and cross-selling processes, driving the business and collaborating on excellence in customer communications, monitoring incidents, and guaranteeing content quality. What is expected of you? • Support in the operational processes of customer acquisition and cross-selling. • Support in agreements with distribution and sales to implement various commercial actions to drive business with the sales network. • Preparation of customer databases for cross-sell actions. • Monitoring and analytics of different dashboards. • Driving change management with Distribution and Sales. Use of the new lead management model. • Support in the tracking and resolution of incidents in customer communications. • Testing of links and content in customer communications. What are we looking for in you? - University student or recent graduate in Business Administration, Economics, or Engineering. - Ability to work in a team and communicate effectively. - Interest in the insurance sector and in understanding customer needs and expectations. - Analytical capacity. - Proactivity & Curiosity. - High level in Database management, Excel. - Intermediate level in PowerPoint. - Intermediate level of English. Why join AXA España? AXA España is one of the most relevant Talent Centers for AXA with more than 3,000 employees working on local and international projects. We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our environment of development, diversity, and inclusion. We work for the progress of society by protecting what matters. We create sustainable long-term value while protecting our customers, our economy, our environment, and society. Here, you can grow professionally, work with flexibility, and be part of a team that drives change and innovation. At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be viewed positively. If you are looking for a place to make a difference, we wait for you at AXA España! #LI-ES1 #LI-HYBRID