Senior Knowledge Management Consultant

• 5-8 years of experience in consulting, knowledge management, organizational transformation, technological strategy, or similar positions.
• Demonstrable experience in Knowledge Management / Gestión del Conocimiento projects.
• Experience in the definition of organizational and governance models.
• Experience in the design of operating models and processes.
• Experience in the selection, evaluation, or implementation of corporate document management, knowledge, or collaboration tools.
• Experience working in professional services firms, technology consultancy, or large corporations.
• Knowledge of knowledge management, collaboration, or document management solutions and platforms.
• Experience or knowledge of tools such as:
• Microsoft SharePoint
• Microsoft 365
• Microsoft Copilot
• Microsoft Viva
• Atlassian / Confluence
• ServiceNow
• Guru
• OpenText
• Other equivalent Knowledge Management platforms.
• Experience in initiatives related to AI applied to knowledge management, semantic search, or knowledge-based intelligence.
• Ability to define and evaluate use cases, functional and technological criteria.
• Experience in tool evaluation processes: demos, comparisons, scoring, and recommendation.
• Experience facilitating workshops with senior stakeholders.
• Strategic thinking and analytical skills.
• Ability to design and model organizational structures, processes, and governance models.
• Excellent communication, presentation, and facilitation skills.
• Strategic thinking.
• Analytical and structured capacity.
• Business and technological vision.
• Communication and presentation skills.
• Workshop facilitation.
• Stakeholder management.
• Synthesis skills.
• Results orientation.
• Autonomy and initiative.
• Ability to adapt and work in complex environments.

• Certifications or specific training in Knowledge Management.
• Certifications or training in Change Management.
• Certifications or knowledge in Enterprise Architecture.
• Experience in organizational and digital transformation projects.
• Experience in the definition of Communities of Practice and collaboration models.
• Experience in the design of KPIs for adoption, quality, and knowledge value.
• Experience in generative AI, semantic search, knowledge graphs, or knowledge retrieval systems projects.
• Experience in large organizations and complex corporate environments.
• Experience working with executive-level stakeholders.
• High level of English, especially in professional and international contexts.

• Strategic project within a major international technology consultancy.
• Permanent contract.
• Madrid.
• Hybrid modality.
• Participation in a transformation project and the definition of a corporate Knowledge Management model.
• International environment and collaboration with multidisciplinary teams.
• Interlocution with senior stakeholders and business and technology areas.
• Participation in the definition of organizational models, governance, and technological solutions.
• Project with a high component of strategy, innovation, technology, and AI applied to knowledge.

At BEIGAR, a technology consultancy specializing in building high-performance teams, we are looking for a Senior Knowledge Management Consultant to join a strategic project within a major international technology consultancy.

The position will have a marked strategic and transversal character, participating in a consulting exercise aimed at analyzing the current state of knowledge management, defining the target Knowledge Management model, and establishing the organizational, operational, and governance model for the function.

We are looking for a senior profile, with demonstrable experience in Knowledge Management, organizational and governance models, selection of corporate tools, and process transformation, capable of working with senior stakeholders and converting business needs into concrete models, processes, and solutions.

The selected person will also participate in the evaluation of technological market solutions, analyzing alternatives for document management, collaboration, knowledge, and knowledge-based intelligence platforms, as well as initiatives related to AI and semantic search.

• Analyze the current state of Knowledge Management within the organization.
• Identify business needs, processes, and priority use cases.
• Define the target operating model for Knowledge Management.
• Design processes for knowledge creation, validation, maintenance, consumption, and retirement.
• Identify opportunities for improvement and evolution of the current model.
• Translate business needs into knowledge management processes, models, and capabilities.
• Define the governance model for the Knowledge Management function, using the organization's standards and frameworks as a reference.
• Design roles and responsibilities within the model, including Knowledge Managers, Knowledge Owners, Contributors, and Communities of Practice.
• Define mechanisms for governance, control, and maintenance of knowledge.
• Establish KPIs and indicators for adoption, quality, utilization, and knowledge value.
• Design mechanisms to ensure the updating, quality, and evolution of the knowledge repository.
• Facilitate alignment between the different areas and stakeholders involved.
• Analyze and evaluate market-leading tools for Knowledge Management, collaboration, and document management.
• Evaluate knowledge-based intelligence and semantic search solutions.
• Analyze the suitability of adopting a commercial solution versus developing a proprietary platform.
• Define functional, technological, and economic evaluation criteria.
• Participate in tool selection processes through demos, comparisons, scoring, and analysis of alternatives.
• Prepare recommendations and conclusions for decision-making.
• Analyze the capabilities and fit of platforms such as Microsoft SharePoint, Microsoft 365, Copilot, Viva, Atlassian, ServiceNow, Guru, Confluence, OpenText or other equivalent solutions.
• Facilitate workshops with senior stakeholders to identify needs, use cases, and opportunities.
• Coordinate working sessions with different business and technology areas.
• Prepare documentation, analysis, and presentations for management profiles.
• Communicate conclusions and recommendations in a clear and structured manner.
• Manage different interlocutors and align expectations during the project.
• Participate in the definition and presentation of the target Knowledge Management model.