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Have the right to work in Spain
Catenon doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
This job advert was originally written in Spanish.
- Must-Haves:
• At least 3 years of previous experience in cruise operations, ports, airports, transport, logistics, or another comparable operational environment.
• Solid knowledge in operational coordination and provider management.
• Fluency in Spanish and operational English.
• Decision-making capacity under pressure and functional leadership.
- Nice-to-Haves:
• Specific knowledge of bus operations and passenger flow management.
• Training in the maritime, logistics, hospitality, or business sector.
• Level of Catalan and knowledge of ISPS regulations.
We are looking for a highly motivated Terminal Operations Supervisor to join our team starting in January, actively participating in the preparatory, training, and opening phase of our new Terminal G. Your main mission will be to ensure safe, smooth, and efficient cruise operations, coordinating the human and technical resources necessary for the optimal management of calls. You will work in direct collaboration with the Operations Manager and will be at the forefront of the functional supervision of terminal operators and providers, guaranteeing compliance with quality and safety standards in a highly dynamic environment with international projection.
- Check the readiness of operational areas and coordinate daily briefings.
- Supervise security, baggage management, cleaning services, and transport.
- Control and optimize disembarkation bus operations and mass passenger flows.
- Manage contingencies, risks, and operational incidents with the ability to resolve them under pressure.
- Coordinate relationships with providers, ground handling teams, shipping lines, and IT technical support.
Catenon is a global executive search and international recruitment firm that combines technology, data, and human insight to identify the best professionals worldwide. With 23 offices across the planet and operations in more than 100 countries, the company specializes in board search, executive search, middle management recruitment, international recruitment, salary benchmarking, and talent projects for industries including construction, engineering, energy, IT, life sciences, and professional services.
Headquartered in Madrid, Spain, Catenon operates as a Spanish multinational with a strong presence in the local market, offering roles such as Jefe de Obra, Director General, and Sales Manager across Spain. The company's work culture emphasizes global mobility, with opportunities for expatriation (e.g., COO in Mexico) and multilingual roles (e.g., French Desk in Madrid), making it attractive for international professionals seeking cross-border careers in recruitment and talent management.
We are part of a leading group and an international benchmark in the port sector and large-scale infrastructure management. Currently, we are at a key moment of expansion with the development and upcoming opening of a new cruise terminal in Barcelona. We offer a dynamic, innovative, and multicultural work environment, where operational excellence, safety, and service orientation are the fundamental pillars to guarantee exceptional experiences to thousands of passengers.
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