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Choco is a technology company building an AI platform for food wholesalers and distributors.
You will provide dedicated support for strategic enterprise accounts via chat, email, and WhatsApp. The role offers equity, competitive compensation, and long-term benefits like a sabbatical.
You will resolve customer issues end-to-end for French and Spanish markets. The role offers equity, competitive compensation, and long-term benefits like a sabbatical.
Choco is a technology company building an AI platform for food wholesalers and distributors. Its product suite includes Choco OrderAgent, which captures orders arriving by voicemail, email, text, or handwritten note and feeds them directly into a wholesaler's ERP; an AI-powered eCommerce webshop; SalesHub, a set of AI-powered sales tools; and CustomerHub, a foodservice CRM. The company's website reports 1M+ monthly orders processed, 24/7 AI order processing, and 20% larger average order sizes for wholesalers on its platform, alongside customer stories with food distributors such as Lynas Foodservice, Swaledale Butchers, Reach Food Group, and Crowbond Foodservice.
Choco presents itself as a partner rather than just a software vendor: each distributor is assigned a dedicated Customer Success Manager who leads data uploads, ERP integration, onboarding, and even on-site support at launches and trade shows. For Spain, the company maintains a dedicated España region on its website alongside Deutschland, France, USA, and UK, and its current openings include Customer Care Associate roles in Spain, including a multilingual position — the clearest entry point for international professionals based on available sources.