Technical Support Engineer

• Enjoy workation in Munich, Vienna, Valencia, Las Palmas de Gran Canaria or Faro
• Permanent employment contract
• Flexible working hours
• Attractive social benefits & individual incentives
• Training and perspectives for your professional development
• Exciting learning opportunities, e.g., participation in research projects

Technical Support Engineer (m/f/d)

We are experts in the digitalization and automation of processes with artificial intelligence. Our goal is to free companies and administrations from tedious everyday tasks in document management. To achieve this, we develop innovative apps and invest in the research and development of AI.

Apply today and become part of one of the leading companies in the field of digitization and document management with over 35 years of experience. We look forward to hearing from you!

• You are the central technical contact person and support our users in word and deed
• You handle 1st-3rd level Support requests independently and act as a technical expert for our products
• You analyse the requirements of our customers and actively work on continuous improvements in close cooperation with our developers
• You bring your creativity into play and offer professional solutions to every challenge

• Work from home or in one of our modern offices
• Interesting and varied tasks in an innovative software company
• Working with modern technologies and agile methods
• Opportunities to help shape processes and quality assurance strategies

Onboarding
Your onboarding process will generally take place in person at our offices and will last approximately six months. During this time, you'll gain an in-depth understanding of our company, our products, and your team. This allows us to create the best conditions for you to get off to a successful start at CIB. For this reason, we do not offer a remote onboarding process.