Health Program Manager

Hybrid in Madrid·Full-time·Added 12 days ago

Cigna Healthcare Spain

30 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Cigna Healthcare Spain doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 7+ years of experience
Mid-level role.
University degree
“Bachelor's degree in Business, Management, or a related field (Master or equivalent preferred);” — per the ad.

Requirements

What we're looking for

Skills and Competencies Required

Project Management Expertise: 7 years + proven experience in managing complex, cross-functional projects using established methodologies (e.g., Agile, Waterfall).
Operational expertise: Experience or exposure in following functions: Claims, Pre-authorization, Network, Reconciliation, Strategy, Finance, Change management
Strategic Thinking: Ability to see the big picture, connect dots across the organization, and translate strategy into actionable plans.
Analytical Skills: Strong quantitative and qualitative analysis capabilities, with proficiency in data-driven decision making. Ability to evaluate and analyze information from a variety of sources
Communication and Influence: Excellent written and verbal communication skills, with the ability to convey complex ideas clearly
Problem-Solving: Resourceful and proactive in anticipating issues, identifying solutions, and adapting to changing circumstances.
Change Management: Experience supporting organizational change initiatives and guiding teams through transitions.
Comfortable working in a fast-paced environment with shifting priorities
Energetic and enthusiastic team-player

Education & certifications

Education: Bachelor's degree in Business, Management, or a related field (Master or equivalent preferred);

Languages

Ability to speak and write in languages other than English is preferred/but not required

The role

Job Description: Health Program Manager

About the Health Organization Department

Health Organization is a department created in 2026 and part of International Health Delivery Services. It encompasses Provider Network, Provider Operations, Payment Integrity, Clinical, Partnerships & Control and well as Strategy and Transformation.

Its mission is to drive provider excellence through smart network segmentation, outcome focused partnerships and shared accountability.

About the team & role

The Program Manager is empowered to drive strategic initiatives and deliver business transformation across the Provider Organization. He / she will be part of a very energetic and enthusiastic team leading innovative initiatives meant to exponentially transform the provider experience and internal operations.

The Program Manager is positioned to work hand in hand with a variety of teams and functions, spanning technology, finance, data and analytics operations etc. which offers he / she a unique perspective on business priorities, speed of execution new opportunities as well as challenges to overcome.

The role reports into the Head of Strategy and Transformation Director.

What you'll do

Responsibilities

Lead and manage strategic projects from inception to completion, ensuring alignment with organizational goals and objectives.
Collaborate with senior leadership and stakeholders to define project scope, deliverables, timelines, governance, business case and resource requirements.
Develop and maintain comprehensive project plans, including schedules, budgets, risk assessments, and communication strategies.
Monitor project progress, proactively identify and address risks or issues, and implement corrective actions as needed.
Facilitate cross-functional collaboration, ensuring clear communication and coordination among internal teams, such as, D&A, Technology, PSO etc. and external partners.
Prepare and deliver regular project updates, executive presentations, and post-implementation reviews.
Analyse project outcomes, capture lessons learned, and recommend process improvements for future initiatives.

Example of project within the Provider Portfolio

Create the foundations to enable claims automation for Cigna International Healthcare in collaboration with architects, business process owners, agile delivery teams. This is an unique opportunity to improve the experience and accelerate the turn around time for our providers and members across the world.

About Cigna Healthcare Spain

Cigna Healthcare Spain (Cigna Salud) is the Spanish health insurance operation of the global Cigna group. It sells health insurance to individuals and companies in Spain, including products such as Cigna Salud Plena, reimbursement plans (Reembolso Gold and Titanium), dental coverage, and complementary benefits, alongside prevention and wellbeing programs (Cigna +Salud). Its Spanish site states the group is present in 30 countries, serves more than 190 million insured people worldwide, and has more than 70,000 employees.

Industry: Health Insurance
Employees: 70,000+
In Spain: Madrid, Barcelona
Website: cigna.es

Good to know if you are moving

Cigna's Spanish operation works from offices in Madrid and Barcelona and serves customers across Spain.
In Spain Cigna has three business lines: health insurance for individuals, for companies, and for expatriate employees.
Cigna offers international health plans for expatriates with defined coverage areas and an international medical network (CignaLinks), plus an insured portal (Cigna Envoy).
Customer-facing roles in Spain include multilingual positions such as Italian, French, German and Portuguese-speaking customer service and provider inquiries representatives.
The global group reports presence in 30 countries, more than 190 million insured customers, and more than 70,000 employees; its Spanish site displays a Great Place to Work badge.

In their own words

About the company & team

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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