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Cashier and Customer Service Assistant

On-site in Girona·Added today (last checked 17 Oct)

Decathlon

292 open roles

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Overview

Work mode: On-site, Girona

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This job advert was originally written in Spanish.

The role

At Decathlon, the checkout area is not just a payment point; it is the last point of contact and the lasting impression the customer takes away from their experience in our store. Your main role will be to ensure agile, efficient, warm, and smiling service at the end of each customer's journey.

What you'll do

Customer welcome and service: Energetically welcome customers, resolve their questions, and ensure their time in the store is excellent.
Payment management: Operate the cash registers accurately, handling both traditional payment systems and providing support at the self-checkout stations (agile and innovative payment).
After-sales service: Process exchanges, returns, and warranty claims in a resolute and empathetic manner.
Customer loyalty: Promote and explain the benefits of our loyalty program and the available digital services.
Space organization: Keep the checkout area clean, organized, stocked with materials, and with a smooth flow of customers.

To successfully adapt to the Decathlon Girona culture, we especially value:
- Passion for sports: You practice sports or are passionate about them, and you enjoy sharing that energy.
- Customer orientation: You enjoy personal interaction, are empathetic, and take pleasure in helping resolve needs.
- Dynamism and teamwork: You thrive in active environments, adapt quickly to changes, and contribute positively to the group.
- Proactivity and communication: You maintain a positive attitude, show initiative when unexpected situations arise, and communicate well.

Hiring process

1 interview

99% of positions require no previous experience.
The advert's questions are not mandatory, but they help recruiters get to know you.

About Decathlon

Decathlon is a French sporting goods retailer and one of the world's largest sports retailers, designing, manufacturing, and selling its own brands across a wide range of sports. Founded in 1976, the company operates over 1,700 stores in more than 70 countries, with a strong focus on making sports accessible to everyone through affordable, high-quality products. In Spain, Decathlon has a significant presence with numerous stores across the country, including major cities like Madrid, Barcelona, Valencia, and many others, as well as service centers and logistics operations.

For international professionals, Decathlon Spain offers a dynamic work environment centered on sports and customer service. The company is known for its inclusive culture, promoting teamwork, autonomy, and continuous learning. With roles ranging from sales associates to section managers and technical workshop positions, Decathlon provides opportunities for career growth and development. The company values diversity and often hires international talent, making it a welcoming employer for those relocating to Spain.

Industry: Retail
Founded: 1976
Employees: 100,000–110,000
Headquarters: Villeneuve-d'Ascq, France
In Spain: Madrid, Barcelona, Seville and 834 more
Website: decathlon.es

Good to know if you are moving

Decathlon has a strong presence in Spain with over 150 stores, making it one of the largest employers in the retail sector.
The company offers a supportive work environment with training programs and opportunities for internal promotion.
Many positions are customer-facing, so Spanish language skills are often required, but the company values international experience and diversity.
Decathlon provides employee discounts on products and encourages a healthy, active lifestyle.
The company has a global network, which can offer opportunities for international transfers and career mobility.

In their own words

About the company & team

At Decathlon, we have 30 years of history in Spain, a company fueled by enthusiastic people, with a clear passion for making sports accessible to as many people as possible, building a family of vital, generous, responsible employees with drive and energy who love innovation, creation, and are always moving toward progress and evolution.

The profile of the collaborators who join our project is that of people who are athletic, proactive, innovative, responsible, with a positive attitude and a willingness to take risks.

Decathlon has a Corporate University, through which we train all our collaborators, providing them with the tools and knowledge necessary to enjoy their work on a daily basis.

Furthermore, one of the Human Resources policies at Decathlon is internal promotion: all people in management positions come from the internal talent pool. Therefore, the possibility of growing within the company is a real opportunity.

All open roles at Decathlon