Cashier and Customer Service Assistant

At Decathlon, sport is part of our DNA, it is our common interest and it is lived out in our day-to-day work.

We are constantly evolving and you will have the opportunity to work on different projects.

We are currently looking for CASHIER/STORE ASSOCIATES to join our team, who dare to take risks, who are not afraid to make mistakes and who make decisions every day, who seek to progress in their craft to contribute to our company's purpose and to satisfy each and every one of our customers.

• A person passionate about sports who incorporates physical activity into your daily life and who enjoys sharing it.
• Passionate about product and sales to offer the best offer and the best experience to our athlete customers.
• Able to make decisions within your area of responsibility, ensuring the availability of products and services offered in the physical and digital store, thereby growing your sport.
• Innovative, able to contribute and bring new solutions at all levels of sport and sales.
• A person with a desire to progress in your training, who enjoys learning every day.

• Decathlon supports you in your continuous learning. You will train in an environment that invites you to make decisions daily and where everyone considers that making mistakes is also part of the process.
• We support you in your professional development/career plan in an environment that favors internal promotion and fosters equal opportunities.
• We give you the opportunity to become a company shareholder.
• As part of Decathlon, we support you with numerous benefits to make your daily life and sports practice easier: even more accessible Decathlon products, life insurance, health insurance with special conditions, agreements with other companies to facilitate your sport, etc.

• At Decathlon, the checkout area is not just a payment point; it is the last point of contact and memory that the customer takes away from their experience in our store. Your main role will be to guarantee agile, efficient, close, and smiling service at the end of every user's journey.

  Your main responsibilities will include

  • Customer welcome and service: Welcoming athletes with energy, resolving their doubts, and ensuring that their visit to the store has been excellent.

  • Payment management: Operating the checkouts with precision, using both traditional payment systems and providing support at self-service checkouts (agile and innovative payment).

  • After-sales service: Processing exchanges, returns, and warranty management in a decisive and empathetic manner.

  • Loyalty: Promoting and explaining the advantages of our loyalty program and the available digital services.

  • Space organization: Keeping the checkout area clean, orderly, stocked with materials, and with an agile customer flow.

    To successfully adapt to the Decathlon Girona culture, we especially value:

    • Passion for sport: You practice or are passionate about sport and enjoy sharing that energy.

    • Customer orientation: You like personal interaction, you are empathetic, and you enjoy helping to resolve needs.

    • Dynamism and teamwork: You move well in active environments, you adapt quickly to changes, and you contribute positively to the group.

    • Proactivity and communication: You maintain a positive attitude, initiative in the face of unforeseen events, and good communication.