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Cashier and Customer Service Agent Decathlon Platja D'aro

Decathlon·Castell d'Aro, Spain

What they ask for

  • Have the right to work in Spain

    Decathlon doesn't mention sponsorship in the ad.

  • Work on-site in Castell d'Aro

    No relocation package mentioned.

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Job description

At Decathlon, sport is part of our DNA, it is our common interest and it is lived out in our day-to-day work.

We are constantly evolving and you will have the opportunity to work on different projects.

We are currently looking for CASHIER/STORE ASSOCIATES to join our team, who dare to take risks, who are not afraid to make mistakes and who make decisions every day, who seek to progress in their craft to contribute to our company's purpose and to satisfy each and every one of our customers.

What we would love you to be like

  • A person passionate about sports who incorporates physical activity into your daily life and who enjoys sharing it.
  • Passionate about product and sales to offer the best offer and the best experience to our athlete customers.
  • Able to make decisions within your area of responsibility, ensuring the availability of products and services offered in the physical and digital store, thereby growing your sport.
  • Innovative, able to contribute and bring new solutions at all levels of sport and sales.
  • A person with a desire to progress in your training, who enjoys learning every day.

Because you matter to us

  • Decathlon supports you in your continuous learning. You will train in an environment that invites you to make decisions daily and where everyone considers that making mistakes is also part of the process.
  • We support you in your professional development/career plan in an environment that favors internal promotion and fosters equal opportunities.
  • We give you the opportunity to become a company shareholder.
  • As part of Decathlon, we support you with numerous benefits to make your daily life and sports practice easier: even more accessible Decathlon products, life insurance, health insurance with special conditions, agreements with other companies to facilitate your sport, etc.

Requirements

  • At Decathlon, the checkout area is not just a payment point; it is the last point of contact and impression that customers take away from their experience in our store. Your main role will be to ensure fast, efficient, friendly, and smiling service at the end of each customer's journey.

    Your main responsibilities will include

    • Welcome and customer service: Greet athletes with energy, resolve their questions, and ensure their time in the store has been excellent.

    • Payment management: Operate the checkouts accurately, both traditional payment systems and providing support at the self-service checkouts (fast and innovative checkout).

    • After-sales service: Process exchanges, returns, and warranty claims in a resourceful and empathetic manner.

    • Customer loyalty: Promote and explain the benefits of our loyalty program and the digital services available.

    • Space organization: Keep the checkout area clean, tidy, stocked with supplies, and with a smooth flow of customers.

      To successfully adapt to the culture of Decathlon Girona, we especially value:

      • Passion for sport: You practice or are passionate about sport and enjoy sharing that energy.

      • Customer focus: You enjoy personal interaction, you are empathetic, and you enjoy helping to resolve needs.

      • Dynamism and teamwork: You thrive in active environments, adapt quickly to change, and contribute positively to the group.

      • Proactivity and communication: You maintain a positive attitude, show initiative when unexpected situations arise, and communicate well.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Decathlon

Decathlon

Retail

View company profile
International company
105000 employees
Spain HQ: Madrid

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Apply at Decathlon