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Fraud & Risk Project Manager

Hybrid in Barcelona·Full-time·Added yesterday (last checked 28 Oct)

Glovo

3 open roles

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Our summary

Work mode: Hybrid, Barcelona
Contract: Full-time
English: Required
Other languages: French
Experience: 3+ years
Benefits: Private health insurance, gym access

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Skills

Pay & benefits

What you'll get

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

🌟 An enticing equity plan that lets you own a piece of the action.
💪 Top-notch private health insurance to keep you at your peak.
🍔 Monthly Glovo credit to satisfy your cravings!
💳 Discounts on transportation, food, and even kindergarten expenses.
🏊 Discounted gym memberships to keep you energized.
🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
👪 Enhanced parental leave, and office-based nursery.
🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

The role

Job Ref ID: JR0087550

As a Fraud & Risk Project Manager, you will play a key role in safeguarding Glovo's platform by designing, scaling, and managing strategic fraud prevention initiatives across all operational touchpoints.

You will leverage data-driven problem solving to analyze complex risk vectors, while actively collaborating with cross-functional stakeholders and consolidating country-level requirements to build robust fraud prevention roadmaps.

By prioritizing initiatives based on financial impact and risk exposure, you will drive key projects that effectively balance fraud loss reduction with optimal user conversion rates and seamless operational experiences. A key part of the role will be bringing structure and clarity to a complex environment, where multiple initiatives, stakeholders and priorities are running in parallel.

You have

3+ years of experience in operations management, project management, fraud prevention within tech, e-commerce, or on-demand delivery platforms.
Strong analytical mindset with proficiency in SQL, data visualization tools (e.g., Looker, Tableau), and quantitative risk analysis.
Proven track record of managing cross-functional projects and driving alignment across technical and non-technical stakeholders.
Solid understanding of payment processing, identity verification, account takeover (ATO), and promotion abuse mechanisms.
Excellent problem-solving skills with the ability to make data-driven decisions under pressure.
Fluency in English; proficiency in Spanish and French is a plus.

Hiring process

4 steps4 interviewsa task to do

Recruiter conversation
With a recruiter
You'll meet one of our recruiters to talk about your motivation, your background, and why you think Glovo could be your next move. We'll also cover cultural alignment and help you understand what the next steps will look like.
Hiring Manager interview
With a Hiring Manager
This one's with the Hiring Manager. Expect a deep dive into your skills and capabilities, problem-solving mindset, and growth potential. We'll look at your experience, but also how you think, collaborate, and if you could be a great asset in the team/company growth in the future.
Practical challenge
With panel of interviewers including the Hiring Manager
You'll get a practical challenge — something relevant to the role — to work on and present to a panel of interviewers including the Hiring manager. It's our way of seeing how you think through real problems, make decisions, and communicate your ideas.
Stakeholder meeting
With a stakeholders you'd potentially work with
You'll meet with other relevant stakeholders you'd potentially work with. This step is all about making sure we're a strong mutual match — in values, in energy, and in how we work together.
Offer · With a recruiter

Glovo publishes this business process alongside a separate one for tech roles.

About Glovo

Glovo is a Barcelona-based on-demand delivery platform that connects users with local couriers and partner stores to deliver food, groceries, and other products in minutes. Operating across more than 25 countries in Europe, Africa, Asia, and Latin America, the company has become one of Europe's leading multi-category delivery apps, processing millions of orders annually and employing thousands of people globally.

Glovo was founded in Barcelona in 2015 and maintains its global headquarters there, with a significant presence in Spain. The company is known for its fast-paced, startup-like culture, flexible working arrangements, and a strong focus on technology, data, and product innovation, making it an attractive option for international professionals looking to work in a dynamic, multicultural environment in Spain.

Industry: Delivery
Founded: 2015
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Valencia and 7 more

Good to know if you are moving

Glovo's official working language is English, making it accessible for international hires who do not speak Spanish.
The company offers a flexible remote-work policy, with many roles open to fully remote candidates from anywhere in Spain or abroad.
Barcelona, where Glovo is headquartered, is a major European tech hub with a large international community and excellent connectivity.
Glovo provides relocation support and visa sponsorship for senior and specialized roles, easing the move to Spain.
The company's culture is described as fast-paced and autonomous, with a strong emphasis on ownership and impact, appealing to professionals from high-growth startup backgrounds.

In their own words

About the company & team

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience - fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Lead the end-to-end implementation and rollout of strategic anti-fraud projects, tools, and operational processes across multiple regions and markets.
Analyze complex fraud vectors, emerging patterns, and financial impact to identify platform vulnerabilities across customer, courier, and partner operations.
Collaborate cross-functionally with Product, Engineering, Data Science, Operations, Legal, and Compliance teams to design and deploy automated risk rules and detection systems.
Act as the main point of contact (POC) for regional and local country teams, gathering local fraud requirements and consolidating country-level feedback into actionable roadmap items.
Prioritize fraud prevention initiatives based on financial impact, risk exposure, and country-specific needs to optimize resource allocation and project rollouts.
Define, track, and report on key fraud metrics and KPIs, ensuring a data-driven balance between fraud loss reduction and user conversion rates.
Design standardized incident response protocols and operational workflows to address high-severity fraud events swiftly.
Evaluate external fraud prevention vendors, third-party technology tools, and identity verification solutions to enhance platform security.

All open roles at Glovo