Digital Workplace GenAI Apprentice

At dsm-firmenich, we don't just meet expectations - we go beyond them. Join our global team powered by science, creativity and a shared purpose: to bring progress to life. In Digital & Tech, we connect people, ideas and technology so employees can collaborate effectively, work securely and adopt new digital capabilities with confidence.

As our Digital Workplace GenAI Apprentice, you will join the Workplace & Collaboration team and contribute from day one to meaningful, visible work. You will help turn Microsoft 365 and Copilot usage data into trusted insights, support responsible license management, improve reporting and automation, and help employees build new ways of working with AI. This is a hands-on development role for someone who is curious, analytical, proactive and excited to learn in a global environment.

• Adoption analytics and reporting: Maintain and improve Power BI dashboards for Microsoft 365 Copilot adoption, engagement, license utilization and business reporting; combine, clean and validate data from multiple sources; translate findings into clear recommendations.
• Copilot license operations: Support a fair, transparent and data-informed lifecycle for license assignment, utilization reviews, reassignment and stakeholder reporting, while following agreed privacy and governance controls.
• Copilot adoption program: Contribute to adoption metrics, value-realization reporting, demand tracking, voice-of-the-user insights and program dashboards that help leadership make decisions and steer priorities.
• Responsible AI and privacy: Help maintain documentation, access controls, metric definitions and audit-ready processes; work with privacy, security and Responsible AI stakeholders to ensure data is used for its approved purpose.
• Automation and continuous improvement: Identify repetitive work and build practical automations using Power Automate, Power Apps, SharePoint Lists, Microsoft Graph or other approved tools, with appropriate guidance and review.
• User enablement and community: Support training sessions, demonstrations, FAQs, knowledge articles, prompt examples and community activities that help employees use Copilot safely and effectively.
• Emerging capabilities: Explore Copilot Studio, Agent Builder and Power Platform use cases; document lessons from pilots and help shape scalable guidance for personal and team productivity scenarios.
• Operational excellence: Maintain runbooks, metric dictionaries, data-quality checks, access records and troubleshooting guidance so services remain reliable, understandable and transferable.
• Agile teamwork: Contribute to three-week sprints, prepare concise status updates, raise risks early and collaborate with technical teams, Digital Partners, change leads, Microsoft and business stakeholders.

• Copilot adoption and license dashboards refresh reliably, use documented definitions and provide decision-ready insights.
• Manual reporting and data-preparation effort is reduced through reusable automation and quality checks.
• Stakeholders receive timely, clear answers on adoption, utilization, demand and progress.
• Runbooks, access processes and knowledge articles are current, easy to follow and support continuity.
• At least one new Workplace & Collaboration use case or automation is piloted, measured and recommended for scale.
• You demonstrate growing independence, strong judgment with sensitive data and visible contribution to team outcomes.

• You are completing, or have recently completed, vocational training or a bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Engineering, Digital Business or a related field.
• Foundational experience with Power BI, Excel and data visualization, gained through studies, projects, internships or personal work.
• Ability to structure data, spot inconsistencies and explain findings in simple business language.
• Interest in Microsoft 365, Copilot, generative AI, collaboration technologies and digital employee experience.
• Curiosity, ownership and a practical problem-solving mindset; you are comfortable asking questions, testing ideas and learning from feedback.
• Clear written and verbal communication in English; Spanish is an advantage.
• Respect for data privacy, confidentiality and responsible technology use.
• Eligibility to enter an apprenticeship or early-career arrangement in Spain.

• Real impact from day one: Work on global Microsoft 365 and Copilot initiatives used to shape adoption, investment and employee experience.
• A structured learning journey: Coaching from experienced Workplace & Collaboration professionals, access to learning resources and increasing ownership as your skills grow.
• Modern technology: Hands-on exposure to Microsoft 365, Power BI, Power Platform, Copilot and emerging agent capabilities.
• Global visibility: Collaborate with colleagues across business units, functions, countries and technology partners.
• Space to experiment responsibly: Test ideas, build prototypes and learn how innovation moves from concept to governed enterprise capability.
• A culture that lifts you up: Join a supportive, international team where curiosity, collaboration and different perspectives are valued.
• Career foundations: Build a versatile profile across analytics, AI adoption, automation, governance and digital workplace product delivery.