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Medical Support Associate, Spain

Remote, Barcelona·Added 17 days ago

Eucalyptus

3 open roles

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Overview

Job details

Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Eucalyptus doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Have 2+ years of experience
Junior-level role.
University degree
“Registered Nurse (enfermera/o), Pharmacist (farmaceutico/a), or Doctor (medico/a)” — per the ad.

Pay & benefits

What you'll get

Flexible hours that fit around other commitments
A real chance to grow with the Spain clinic as it scales, with a path to FTE

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team - all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

The role

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.

Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.

Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

The Medical Support Associate for Spain is part of the core care model. You'll be the bridge between our prescribers and patients, handling clinical queries, side effect triage, and treatment check-ins through digital channels in Spanish and English. It's a remote contractor role, 3-4 hours a day across 7 days.

What you'll do

Triage and respond to patient questions, side effect concerns, and complaints through email, SMS, and chat (mostly written, some phone) in Spanish and English
Give sound clinical advice that keeps patients safe and on track with their treatment
Run scheduled treatment reviews
Write and maintain patient education materials in Spanish
Work with the broader clinical team to flag issues, improve protocols, and handle escalations
Cover a rotating 7-day window (3-4 hours/day including weekends)

Our Growth Story:

Supporting patients living with obesity across our 5 markets
Received selective NICE endorsement to provide services to the NHS
Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.

What we're looking for

Registered Nurse (enfermera/o), Pharmacist (farmaceutico/a), or Doctor (medico/a)
A few years of clinical experience - you need solid triage and clinical judgment
Fluent Spanish and professional English, you'll use both every day
Comfortable working remotely without much hand-holding
Interest in telehealth and digital patient care

About Eucalyptus

Eucalyptus is a digital healthcare company that builds and operates a portfolio of telehealth brands, including Juniper (menopause care), Pilot (men's health), and Kin (women's health). Founded in Sydney, Australia, the company has grown rapidly, raising significant funding to expand its technology-driven care model across multiple markets. Its platform combines clinical expertise with a consumer-focused approach, delivering personalized treatment plans and ongoing support through digital channels.

In Spain, Eucalyptus is expanding its Juniper brand, which focuses on menopause care, and is hiring a Growth Lead to drive market entry and growth. The company's culture emphasizes innovation, data-driven decision-making, and a mission to make healthcare more accessible. For international professionals, Eucalyptus offers the opportunity to join a fast-growing health tech scale-up with a global footprint, working in a dynamic, cross-functional environment that values autonomy and impact.

Industry: Health Tech
Founded: 2019
Employees: 100–500
Headquarters: Sydney, Australia
Website: eucalyptus.vc

Good to know if you are moving

Eucalyptus is a fast-growing health tech scale-up with a portfolio of telehealth brands, offering international professionals the chance to work in a high-growth, mission-driven environment.
The company has raised over $100 million in funding, indicating strong financial backing and growth potential.
The role in Spain is with Juniper, a brand focused on menopause care, which is a rapidly expanding segment in women's health.
Eucalyptus uses a remote-first approach for many roles, but the Growth Lead position in Spain may require local market knowledge and presence.
Working at Eucalyptus offers exposure to a global team and the opportunity to shape market entry strategies in new regions like Spain.

All open roles at Eucalyptus