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Service Delivery Specialist

Hybrid in Barcelona·Full-time·Added 3 days ago (last checked 28 Oct)

FlexiDAO

1 open role

Our summary

Work mode
Hybrid, Barcelona
Contract
Permanent, full-time hours
English
Required
Other languages
German, French, Dutch
Education
University degree

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Skills

Requirements

What we're looking for

● Bachelor’s or master’s degree (B. S., M.S.) in Energy Markets/Engineering/Sustainability or relevant field

● Knowledge in Project Management

● Expert proficiency in Microsoft Excel

● Be comfortable using the Atlassian Suite of applications (Confluence, Jira)

● Have strong problem-solving skills and be able to think outside the box

● Customer-oriented, with excellent organization and strong communication skills.

● Very fluent in English

Nice to have

● Fluent in other European languages (German, French, Dutch, etc)

● Master's degree related to renewable energy.

● Knowledge of agile/scrum process and principles.

Pay & benefits

What you'll get

● Multicultural & friendly cleantech startup environment

● Birthday off — enjoy your special day!

● Hybrid & flexible work setup

● Free coffee, tea, snacks & fresh organic fruit in the office

● Company-sponsored team events twice a year, plus fun after-work activities

● Save money with Cobee on meals, transport, and more

● Referral bonus program — help us grow the team and get rewarded

The role

We're looking for a full-time Service Delivery Specialist to provide the best customer experience by ensuring the smooth delivery of top-notch services that meet and exceed our customer demands. You will be joining the Product and Customer Success team, working hand in hand with Product Owners, Customer Success Managers and Software Engineers. As a Service Delivery Specialist, you will provide high-performance levels for service-related processes and implement improvement activities wherever necessary.

What you'll do

● Assist in the management of all aspects of the project to agreed-upon customer requirements and ensure all product/technical, quality, and business targets are met

● Carry out daily project-related activities, including software configuration, maintenance of project plans, and coordination with teams across the business.

● Achieving project deliverables and compliance with contract requirements

● Identifying, analysing, and addressing project risks and business outcomes, while regularly sharing lessons learned.

● Establish and maintain weekly reporting, by setting up regular internal and external team meetings, capturing minutes, agreed actions, updating teams and senior management

● Building strong relationships with customers and stakeholders.

● Provide support in other internal tasks such as reporting, internal workshops, etc.

Apply now before it’s too late!

We don’t offer just a “job”. It’s about building cool stuff that matters, together with a great 

team.

If you see yourself working with us and can meet the key requirements, send your CV to join Flexidao to careers@flexidao.com

Hiring process

• Google Meet interview with HR

• Google Meet interview with our Head of Product

• Google Meet interview with the other Service Delivery Specialists

• Google Meet with our CEO.

About FlexiDAO

FlexiDAO is a Barcelona-based energy tech company that provides a platform for companies to manage their energy data and renewable energy procurement. The company's core business is to help organizations track their energy consumption and renewable energy generation, and it operates in the energy sector. FlexiDAO is a global-leader in the energy tech space, with a strong presence in Spain and a growing international footprint. The company was founded in Barcelona, Spain, and has expanded its operations to serve clients across Europe and beyond. For international professionals, FlexiDAO offers a dynamic, multicultural work environment in the heart of Barcelona, with opportunities to work on cutting-edge energy data solutions and collaborate with a diverse team of engineers, data scientists, and energy experts. The company values innovation and sustainability, making it an attractive destination for those looking to contribute to the energy transition while living in Spain.

Industry
Energy Tech
Founded
2018
Employees
50–100
Headquarters
Barcelona, Spain
In Spain
Barcelona

Good to know if you are moving

  • FlexiDAO is headquartered in Barcelona, Spain, making it an ideal destination for internationals looking to relocate to a vibrant Mediterranean tech hub.
  • The company operates in English as its working language, easing the transition for non-Spanish-speaking professionals.
  • FlexiDAO's focus on renewable energy and digitalization aligns with Spain's growing clean energy sector, offering meaningful work in a high-impact field.
  • The company has a flat, startup-like culture with a strong emphasis on innovation and sustainability, attractive to professionals from diverse backgrounds.
  • FlexiDAO has raised significant funding from European investors, indicating stability and growth potential for long-term careers.

In their own words

Additional information

In Flexidao we embrace diversity by having and promoting an inclusive and diverse environment. Therefore, we are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship,marital status, disability, gender, or gender identity or expression.

All open roles at FlexiDAO

Location

FlexiDAO · Barcelona

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