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Service Delivery Management

On-site in Cornellà de Llobregat·Added 3 days ago

Fujitsu

26 open roles

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Overview

Requirements

Have the right to work in Spain
Fujitsu doesn't mention sponsorship in the ad.
Work on-site in Cornellà de Llobregat
No relocation package mentioned.
Have 6+ years of experience
Mid-level role.
University degree
“Licenciado” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

6 to 8 years

#Europe_Priority

Nice to have

English, ITIL, PMP, BMC

Education & certifications

Bachelor's Degree

The role

We are looking for a Service Delivery Manager who acts as a strategic client partner, serving as the primary guarantor of excellent, efficient service delivery aligned with their business objectives.

What you'll do

You will be responsible for leading the end-to-end management of services, ensuring SLA compliance, customer satisfaction, and continuous improvement. You will work very closely with Delivery, Customer, and vendor teams, building relationships of trust and ensuring that

operational execution drives business value and contributes to account growth.

Additionally, the role has a strong focus on business development and innovation, identifying opportunities within the client and leading initiatives that generate impact.

Your responsibilities also include:

The comprehensive management of the service, guaranteeing quality, security, and continuity
Financial control and account profitability (P&L)
Risk, incident, and escalation management
The coordination and leadership of multidisciplinary teams
The driving of governance forums and reporting with the client

You will play a key role in driving continuous improvement, innovation, and account growth, participating actively in renewals, pre-sales, and new opportunities.

You will act as an onsite figure and key connection point between the client and delivery, ensuring an excellent and sustainable service experience over time.

About Fujitsu

Fujitsu is an IT services company. Its global careers site (jobs.global.fujitsu.com) lists career opportunities across multiple countries and is available in many languages, including Español (España) and Português (Portugal).

In Spain, Fujitsu currently advertises a wide range of openings, including multilingual IT support and service desk roles that combine English with Spanish, French, German, Italian, Dutch or Portuguese, as well as positions in cybersecurity (e.g. Técnico Soporte de Ciberseguridad, Auditor Pentesting), SAP consulting, data and AI (e.g. Data Scientist / IA Engineer), middleware, systems administration and project delivery. Several service desk openings are structured as talent pools, and some roles — such as a Software Engineering Curricular Internship — are posted in Spanish, indicating an active local hiring presence relevant to international professionals with language skills.

Industry: IT Services
Website: global.fujitsu

Good to know if you are moving

Fujitsu's global careers site is offered in multiple languages, including Español (España) and Português (Portugal).
Current openings in Spain include multilingual IT support and service desk roles requiring English combined with Spanish, French, German, Italian, Dutch or Portuguese.
Several Spain-based service desk openings are published as talent pools (e.g. 'English/PT - Service Desk Agent (Talent Pool)'), allowing candidates to register for future matching.
Spain roles span cybersecurity (e.g. 'Técnico Soporte de Ciberseguridad', 'Auditor Pentesting'), SAP consulting, data/AI ('Data Scientist / IA Engineer'), middleware and systems administration.
Local-language postings such as 'Software Engineering Curricular Internship' and 'Analista de Sistemas' indicate active hiring in Spain, including internship-level entry points.

All open roles at Fujitsu