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Ticket Sales Agent

On-site in Santiago de Compostela·Full-time·Added 2 days ago

Flix

3 open roles

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Santiago de Compostela
No relocation package mentioned.
Own vehicle
Per the ad.
Upper secondary (Bachillerato)
“Educación media completa (técnico-administrativo/comercial deseable).” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Travel benefits: 12 free vouchers + 12 discounted vouchers for friends and family.
Wellbeing: Access to 1:1 psychological support, courses and stress management for you and up to four family members.
Learning and development: Language classes, internal training sessions, and expert-led courses.
Mentoring Program: Access to senior colleagues to accelerate your professional development.
Supplementary Insurance: Supplementary life and health insurance.

To see more specific local benefits for each office location, please consult this link: Locations - Flix Career: Locations - Flix Career

Requirements

What we're looking for

We are looking for responsible, motivated people with a strong service vocation. Ideally:
Previous experience in customer service (retail, services, tourism, supermarkets, call center or similar).
Strong communication, negotiation and conflict resolution skills.
Basic handling of cash register and payment methods.
Flexibility to work morning, afternoon or night shifts according to operational needs. A strong sense of ethics, honesty and responsibility in handling money and customer service.
Complete secondary education (technical-administrative/commercial background desirable).
Comfort using digital tools (basic MS Office, smartphone, apps and booking systems).

Remember: if you do not meet 100% of the requirements but believe you can contribute, we still invite you to apply

The role

At Flix Chile, we are building a more accessible, sustainable, and affordable travel experience. If you are passionate about customer service and looking for a dynamic environment, this opportunity in Curicó is ideal for you!

As a Shop Agent, you will be responsible for ensuring a smooth and friendly experience for our passengers at the terminal.

What you'll do

Ticket sales, reservation management, changes and cancellations.
Support with passenger check-in and coordination of departures and arrivals.
Cash register handling, daily reconciliation and end-of-shift documentation.
Coordination with Traffic Control, Operations and drivers
Support for promotional activities when necessary.
Continuous process improvement for greater efficiency and safety.
Customer service in a friendly, clear and solution-oriented manner.

About Flix

Flix is a leading global travel-tech company providing sustainable and affordable long-distance travel through its brands FlixBus, FlixTrain, Greyhound and Kâmil Koç. Operating an asset-light business model built on its own technology platform for travellers and partners, Flix has served more than 500 million passengers since launch across more than 40 countries on 4 continents, with 8,000+ destinations, 1,000+ bus partners, 5,000+ buses on the road, 25+ offices and 5,500+ employees from 100+ nationalities. The company has committed to Net Zero operations in Europe by 2040 and globally by 2050, and to the Science Based Targets initiative (SBTi).

Industry: Mobility
Employees: 5,500+
Website: flix.com

Good to know if you are moving

Flix employs 5,500+ people from 100+ nationalities across 25+ offices in more than 40 countries on 4 continents.
Madrid is listed among Flix's job locations on its careers site, alongside other European locations such as Lisbon and Coimbra.
The Flix careers site is available in English, German and Spanish.
Flix describes its work environment as dynamic and tech-driven, with competitive pay and strong growth opportunities.
Current openings in the region include senior roles in operations, data science, HR/People Operations and customer-service tooling (Zendesk), plus station shop roles in Portugal.

In their own words

About the company & team

At Flix, you'll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you're ready to grow and lead your journey, Flix is the place for you!

All open roles at Flix