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Marketplace Customer Service Administrator

On-site in Alcantarilla·Full-time·Added today

Still open when we checked on 8 Oct

Grupo Crit

825 open roles

Overview

Job details

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Alcantarilla

    No relocation package mentioned.

  • Have 2+ years of experience

    Mid-level role.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in Customer Service (minimum 2 years)

Proficiency in office tools.

Medium-high level of English or other languages.

Specific experience in customer service on marketplaces: Amazon

Previous experience working with Odoo

Pay & benefits

What you'll get

We offer:

Temporary contract through an employment agency (ETT)

Salary according to collective agreement

The role

From Grupo Crit, we are selecting Marketplace Customer Service Administrators for a company located in Alcantarilla for its Marketplaces department.

What you'll do

Duties

Customer service through the various messaging services of each Marketplace.

Manage returns, claims, and negative ratings.

Transfer marketplace-specific invoices to the accounting department.

Management of the department's email.

Performance control of the different marketplaces.

How you'll work

Monday to Thursday from 8:00 to 17:00 with half an hour for lunch.

Friday from 08:00 to 14:00.

Minimum requirements

If you meet the requirements, and are passionate about customer service (CS) in e-commerce platform environments, don't hesitate to apply! We want to get to know you! Let's work together!

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

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