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Junior OBS Support Technician

Hybrid in Barcelona·Full-time·Added 4 months ago (last checked 8 Oct)

Grupo Digital

170 open roles

Overview

Job details

  • Permanent contract

    Full-time.

  • Hybrid

    Office and home days — the ad has the split.

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Requirements

  • Be near Barcelona for hybrid days

    No relocation package mentioned.

  • Higher vocational training (FP Grado Superior)

    “DFGS o similar” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

Skills

This job advert was originally written in Spanish.

The role

at GP DIGITAL we are looking for a client in the public sector

How you'll work

  • Permanent contract
  • Hybrid modality (1-2 days at client site)
  • Work location: Barcelona
  • Full-time

What you will do..

  • Provide support to operating procedures and basic administration tasks for service tools.
  • Register, update, and track tasks, incidents, requests, and evidence.
  • Collaborate on operational documentation and the review of simple configurations.
  • Escalate incidents or doubts following established procedures.
  • Work alongside the operations team and technical specialists.
  • Participate in training and continuous improvement actions.

Junior OBS Support Technician

If you are taking your first steps in ICT environments and want to grow in operations and support, this position will allow you to work with corporate tools, ITSM processes, and specialized teams.

We are looking for a junior Technician for support in the administration and operation of OBS tools, executing procedural tasks, registration, documentation, and basic support to the team.

Essential

  • minimum 1-2 years of Experience in technical support, ICT operations with management tools.
  • Ability to follow procedures and work with rigor.
  • Service orientation and good communication.
  • Interest in technical evolution.
  • Basic knowledge of ITSM processes.
  • Advanced CATALAN
  • DFGS or similar

Desirable

  • Previous experience in support or operations environments. in public sector
  • Familiarity with ticketing tools.
  • Basic knowledge of monitoring or service administration.
  • Ability to work in a team and continuous learning.

What do we offer?

  • Competitive salary based on experience.
  • Permanent contract or option for a commercial contract.
  • 22 working days of vacation.
  • Flexible compensation plan: health insurance, childcare checks, transportation checks.
  • Training in Technology and Soft Skills.
  • Referral program: €500 for each candidate you recommend who joins us

as for us... Grupo Digital

We are an IT consultancy with a team of more than 150 technology professionals, where you will find stable projects at leading national and international clients, developing solutions in application development, systems architecture, Artificial Intelligence, Cloud, Cybersecurity, Big Data, etc.

more information on our website www.grupodigital.eu

About Grupo Digital

Grupo Digital is a Spanish IT consulting and talent outsourcing company based in Madrid. It provides IT recruitment, outsourcing, and technology consulting services, helping companies find and hire skilled tech professionals. The firm has a database of over 190,000 candidates and uses AI-driven matching to accelerate hiring, with a focus on roles in software development, data, cloud, cybersecurity, and SAP/ERP systems.

Grupo Digital operates primarily in Spain, with offices in Madrid and Valencia, and offers many remote and hybrid positions across the country. The company emphasizes flexibility, work-life balance, and professional development, making it an attractive option for IT professionals looking to work in Spain. Its international relevance is limited, as it mainly serves the Spanish market, but it provides opportunities for tech talent seeking roles in Spain.

Industry
IT Services
Headquarters
Madrid, Spain
In Spain
Madrid, Valencia

Good to know if you are moving

  • Grupo Digital is headquartered in Madrid, Spain, with an additional office in Valencia.
  • Many job openings are remote or hybrid, offering flexibility for international candidates.
  • The company provides benefits such as flexible hours, training opportunities, and parental leave.
  • It holds ISO 9001, ISO 27001, and ISO 14001 certifications, indicating quality and security standards.
  • The company participates in R&D projects with universities and public bodies, fostering innovation.
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