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Front Office Internship

On-site in Madrid·Added 29 days ago (last checked 4 Oct)

Grupo Hotusa

125 open roles

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Overview

Work mode: On-site, Madrid
English: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Academic background in Tourism, accommodation management, tour guiding, and administration.
English proficiency.
Experience in hotels is valued.
Analytical skills and attention to detail.
Communication and interaction skills.
Ability to work in a team and autonomy for self-managing projects.
A proactive, committed person with a strong sense of responsibility.

What do we offer?

Pay & benefits

What you'll get

50% discount at our upscale hotels: You can benefit from discounts of up to 50% at all our magnificent 4*/5* hotels around the world and up to 20% for your family members.
The Power Business School training: 100% free and unlimited access to all training programs (MBA, digital, office software, Skills, etc.) provided by our partner The Power Business School, the number 1 online business school on the market, taught by the industry's leading active professionals.
Access to our Employee Club: where you can benefit from different types of discounts and advantages of all kinds (leisure, technology, sports, fashion, etc.)
Enjoy free hotel nights: with the Eurostars Hotel Company referral program, we reward recommendations that turn into hires. If you refer someone and we hire them, you receive free hotel nights.

The role

Welcome to Eurostars Hotel Company, The Happiness Industry!

Eurostars Hotel Company is the hotel chain of the Hotusa Group, which includes the Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites brands.

Currently, our portfolio includes more than 300 hotels with a presence in more than 24 countries worldwide. Our activity is backed by significant know-how that is reflected in all areas, from hotel management to brand values and care for the guest experience.

We are convinced that a company's success lies in the development of talent and the enthusiasm of the team that forms it. For this reason, we are looking for people who are passionate about their work and want to grow with us.

Would you like to join The Happiness Industry?

We are looking for a Receptionist for our Hotels located in Madrid and Europe.

What will you be responsible for?

What you'll do

Assistance in the organization of the Reception Department.
Management of room reservations.
Optimization of resources with the aim of offering the best customer service quality.
Support in the preparation of staff shifts and vacations.
Support in billing and the organization of department tasks.

WHAT ARE WE LOOKING FOR?

Hiring process

If this project interests you and you think you fit the profile, we would love for you to apply for the position. Or, if you know someone who might be interested, feel free to share this job offer.

About Grupo Hotusa

Grupo Hotusa is a Spanish hospitality group headquartered in Barcelona, operating a diverse portfolio that includes the Eurostars Hotels brand, the Hotusa Hotels collection of independent hotels, and the Restel distribution platform. With over 300 hotels across more than 20 countries, the group is one of Europe's leading hotel consortia, offering services ranging from hotel management and franchising to travel technology and B2B distribution. The company employs thousands of professionals worldwide, with a strong operational footprint in Spain.

In Spain, Grupo Hotusa maintains its corporate headquarters in Barcelona and has a significant presence in Madrid, along with hotels and offices in numerous cities such as Seville, Vigo, Zaragoza, and Santander. The work culture is rooted in Spanish hospitality traditions, with a focus on guest experience and operational excellence. For international professionals, the group offers opportunities in hotel operations, sales, marketing, IT, and revenue management, with roles often requiring Spanish language skills, but also providing a pathway into the broader European hospitality market.

Industry: Hospitality
Founded: 1977
Employees: 5,000–10,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Alicante and 4 more
Website: grupohotusa.com

Good to know if you are moving

The group operates over 250 hotels in more than 20 countries, with a strong concentration in Spain, offering opportunities across various cities.
Corporate headquarters are in Barcelona, a major European hub for tourism and hospitality, with a vibrant international community.
Roles often require Spanish language proficiency, but the group also hires international talent for sales and business development positions targeting markets like Italy.
The group provides career paths in hotel operations, corporate functions, and technology, with internships and junior programs available.
As a Spanish-founded company, it offers a deep insight into the local hospitality industry and European market dynamics.

In their own words

About the company & team

At Eurostars Hotel Company, you can be part of a leading company in the travel sector, in continuous growth and global expansion, which is committed to the ongoing professional development of its team.

Furthermore, as part of Eurostars Hotel Company, you will enjoy the following benefits:

All open roles at Grupo Hotusa