Deli Section Manager

* Basic qualification: Intermediate Vocational Training or ESO (Secondary Education).

* Desirable qualification: Specific training from an Employment Workshop or Vocational Training in Perishable Products.

* Experience: Minimum 2 years in similar or related positions.

- Knowledge of Office suite

- Handling of fundamental tools and equipment for the section.

- Knowledge of food handling, allergens, and HACCP regulations (food safety).

🚀 WE ARE LOOKING FOR DELI PROFESSIONALS!

If you have experience in the sector and are passionate about customer service, we want to meet you! Join .

Your mission will be: to contribute to customer satisfaction and business results through excellent service, sales proactivity, and effective and efficient management of fresh products.

1. Product management:

• Manage orders, reception, stock, and inventory to guarantee product availability.
• Verify traceability, freshness, labeling, and compliance with food safety regulations (HACCP).
• Organize the section according to implementation plans, optimizing space and minimizing shrinkage.
• Supervise compliance in-store with corporate-defined policies and guidelines.

2. Management of store profitability:

• Analyze the main management indicators of the store and detect deviations from the budget.
• Control sales, margins, shrinkage, unknown loss, expenses, and productivity, proposing corrective measures.
• Analyze turnover and absenteeism, anticipating staffing needs and coordinating with the People and Wellbeing department.
• Perform floor inventories and monitor processes that affect profitability.

3. Commercial management and customer service:

• Offer personalized service, advising on products and customer needs.
• Promote complementary products and loyalty actions.
• Foster a close relationship with the customer and improve their shopping experience.

4. Management of relationships within the team:

• Direct staff to meet sales objectives and guarantee quality standards in service.
• Train the team on products, processes, and regulations, fostering professional growth.
• Ensure compliance with hygiene and food safety regulations, fostering team motivation and commitment.

Corporate Identity.

Orientation towards the external customer.

Teamwork.

Organization, rigor, and quality.

Results orientation.

Digital Competence.

Analytical thinking.

Team management and cooperation.

Leadership of people.