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This job advert was originally written in Spanish.
· Hospitality education: Higher Technician in Restaurant Services, Vocational Training II in Hospitality and Tourism, or Higher Level Training Cycle preferred
· Intermediate level of English, plus other languages
· Customer orientation, enthusiasm, and initiative
Join one of the reference hotels for the corporate and events segment in Barcelona. At Hyatt Regency Barcelona Tower, you will work in an international, dynamic environment focused on service excellence. If you are motivated by the urban pace, major operational challenges, and teamwork, you can build a solid career here within high-level hospitality.
- Welcome and assist all guests and visitors upon their arrival or departure from the hotel.
- Guarantee the good image of the lobby and the hotel entrance area.
- Offer and manage the luggage service for hotel guests (receiving luggage, issuing receipts, etc.).
- Control that there is no unidentified luggage or objects in the lobby.
- Provide information regarding hotel services and tourist information about the city, etc.
- Monitor and identify all guests and visitors of the hotel.
- Attend to customer complaints and suggestions and refer them to their superior in the event they cannot be resolved.
- Drive customers' cars up to and down from the parking lot.
- Support other tasks of the Reception Department.
Skills:
Main functions and responsibilities:
From the hotel, we are looking for a bellperson to perform the following functions:
Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.
Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.
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