Sales Advisor

As a Sales Advisor, you are the friendly face that welcomes our customers and embody the heart of our brand. You will have the opportunity to provide high-level service in every interaction. From starting conversations to helping at the register, in the fitting rooms, and throughout the store, you will play a vital role in enhancing the shopping experience.

Your responsibilities will also include processing deliveries, restocking, and presenting the latest garments on the sales floor.
Your role is essential to creating welcoming experiences that reflect the best of our brand. With warmth and enthusiasm, you will guide our customers on their journey, offering genuine assistance and proactive service that inspires and motivates. Together with your team, you will create moments that matter.

While previous experience in customer service and knowledge of fabrics is valued, it is not required.

• Customer orientation: You enjoy interacting with people and are committed to providing excellent service.

• Adaptability and flexibility: Ability to respond to changing priorities and customer requests.

• Proactivity: Initiative to act and achieve quality results.

• Good communication: Genuine interest in people, you communicate clearly and listen actively to understand others' perspectives and needs.

• Willingness to learn: Open to receiving feedback and always looking for opportunities to grow and develop.

• Enthusiasm for the brand: Real passion for our brand and collection, and you enjoy sharing that enthusiasm with customers.

• Schedule availability: Willingness to work varied hours, including evenings and weekends.

• This is a part-time position with a TEMPORARY 24-hour weekly contract for the Black Friday and Christmas campaign. The contract will end on January 10, 2027, and includes weekends and availability to work in shifts between 7:00 and 21:30

Benefits: 
We are committed to supporting our employees with a variety of attractive benefits and development opportunities. As a member of our team, you will enjoy a 25% discount on all H&M Group brands, both in-store and online. Additionally, all employees participate in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about the program here. 

Additionally, colleagues based in Spain also receive:

• A day off on your birthday 

• Up to 800 euros per year for the purchase of clothing items at Arket

• Discount platform: Advantages Club 

ARKET offers essential collections for women, men, children, and the home, along with a seasonal vegetarian café and a coffee shop. Inspired by simplicity, nature, and the slow living aesthetic, the assortment features carefully crafted and artistically selected garments, objects, and foods for a more beautiful everyday life.