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Station Manager – Campervan Rentals

On-site in Madrid·Added 3 months ago

This job was published 3 months ago

Still open when we checked on 7 Oct

Indie Campers

82 open roles

Overview

Requirements

  • Have the right to work in Spain

    Indie Campers doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • Driving licence (B)

    EU licences are valid in Spain; most others only for six months after you become resident.

Skills

Nice to have

The role

What you'll do

  • Own the end-to-end performance of the city depot across Rental and Servicing;
  • Lead, supervise, and develop the local operational team, including shift and task planning and performance feedback;
  • Be a culture setter and a leader by example;
  • Track daily KPIs and ensure the SOPs are being executed;
  • Monitor and improve vehicle unavailability, including stepping up to do repairs when needed;
  • Own depot cost performance, including consumables, rework prevention while managing disciplined cost control practices;
  • Oversee the preparation and presentation of RVs for sales appointments;

The Role

The City Lead has full responsibility for the daily operations and performance of a city depot. While remaining strongly hands-on (60-70%), this role carries clear managerial and financial ownership.

Leads the local team, manages depot costs, ensures efficient fleet turnaround, and drives continuous operational improvement. This role is accountable not only for execution, but for results. Reporting directly to the District Manager, you are responsible for delivering a high-performing, cost-efficient, and customer-focused operation every day.

Practical Requirements

  • Able to lift or move light-to-moderate items (10-15 kg) and able to stand, walk, and move across the depot for long periods;
  • Comfortable working indoors and outdoors in varying weather conditions;
  • Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
  • 3 - 5 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
  • Strong hands-on operational capability, with the ability to step into daily depot workflows;
  • Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
  • Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
  • Driving License (Category B) required;
  • English proficiency (mandatory) and Spanish (nice to have);

The Indie Commitment!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;

Are you ready to Go Indie?

About Indie Campers

Indie Campers is a global campervan rental and road-trip company that operates a network of depots across Europe, North America, and Oceania. The company offers fully equipped campervans for hire, along with curated travel itineraries and a booking platform, positioning itself as a leader in the campervan travel niche. With a fleet of thousands of vehicles and a strong focus on customer experience, Indie Campers has grown rapidly since its founding, expanding from a single location to a multinational operation.

In Spain, Indie Campers has a significant presence with its Iberian headquarters in Lisbon, where it manages a large fleet and supports a team of operations, mechanics, and customer-facing staff. The company's work culture is dynamic and international, with a mix of local and expat employees, making it a relevant option for international professionals seeking operational and technical roles in a fast-growing travel and mobility company.

Founded
2013
Employees
500–1,000
Headquarters
Lisbon, Portugal
In Spain
Lisbon

Good to know if you are moving

  • Indie Campers offers relocation support for mechanics and operations staff moving to Lisbon, including assistance with paperwork and onboarding.
  • The company's operational language is English, making it accessible for international hires without requiring Portuguese fluency.
  • Roles such as Campervan Technician and Operations Agent are hands-on and involve working with a modern fleet of campervans.
  • The company provides a dynamic, fast-growing environment with opportunities for quick career progression as it expands its global network.
  • Indie Campers' Spain hub in Lisbon is the main operational center for the Iberian Peninsula, offering a chance to work in a multicultural team.

In their own words

About the company & team

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.

The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.

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