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IT Services Coordinator

On-site in Madrid·Full-time·Added today (last checked 15 Oct)

Izertis

79 open roles

Overview

Work mode
On-site, Madrid
Contract
Permanent contract, full-time hours
Experience
5+ years
Benefits
Private health insurance, flexible pay plan, meal vouchers

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Required technical knowledge: ITIL, Service Management, ServiceNow/Jira/Remedy, IT Governance.
  • Required experience: 5 years in service management.

Nice to have

  • ITIL certification is valued.

Pay & benefits

What you'll get

  • Permanent contract.
  • Participation in a stable project for the Public Administration, within a professional and specialized environment.
  • Salary agreed upon, adapting to your experience and expectations.
  • Flexible compensation package where you can contract medical insurance, meal vouchers, childcare vouchers, or transportation.
  • You can enjoy free English classes to acquire a higher level or reinforce the one you already have.
  • Access to a wide range of benefits (flights, hotels, fashion, technology, home...)

The role

At Izertis, we are looking to expand our team by bringing on board an IT Services Coordinator to join one of our most important clients for a stable project, continuous training, work in large-scale technological environments, and participation in improvement and innovation initiatives.

What you'll do

  • Coordinate teams
  • Manage KPIs and SLAs
  • Direct critical escalations
  • Executive reporting
  • Capacity planning

About Izertis

Izertis is a Spanish technology consulting and engineering firm specializing in digital transformation, software development, and IT services. The company operates across multiple sectors including public administration, healthcare, industry, and financial services, offering solutions in areas such as cloud computing, cybersecurity, data analytics, and enterprise software implementation. With a workforce of over 1,000 professionals, Izertis has established itself as a significant player in the Spanish and European tech consulting market.

Izertis has a strong presence in Spain, with its headquarters in Gijón and additional offices in Madrid, Barcelona, and other major cities. The company is known for its commitment to talent development, offering programs like 'FutureWave' for junior talent and fostering a collaborative and innovative work culture. For international professionals, Izertis provides opportunities to work on diverse projects with a Spanish-speaking client base, making it an attractive option for those looking to build a career in Spain's growing tech sector.

Industry
IT Consulting
Founded
1996
Employees
1,000–5,000
Headquarters
Gijón, Spain
In Spain
Gijón, Madrid, Barcelona and 2 more

Good to know if you are moving

  • Izertis has a formal 'FutureWave' program designed to attract and develop junior tech talent, offering structured career paths for recent graduates.
  • The company works with a wide range of clients, including public administrations, which can provide exposure to large-scale digital transformation projects.
  • While Spanish is the primary working language, the company's international projects may offer opportunities for English-speaking professionals.
  • The company has offices in several Spanish cities, offering flexibility for those who may prefer living in a larger city like Madrid or Barcelona.
  • Izertis is a Spanish company, which can be an advantage for internationals looking to integrate into the local tech ecosystem.

In their own words

About the company & team

At Izertis, we drive the digital transformation of companies, organizations, and people through custom, innovative, and impactful technological solutions.

Founded in 1996, about to celebrate 30 years of history and included in the BME Continuous Market, Izertis is consolidated as one of the 1000 fastest-growing companies among European countries.

Currently, we are more than 2,300 professionals distributed in offices across Europe, America, and Africa, with a presence in more than 50 countries where we provide services and projects through a wide portfolio of solutions such as:

Software Engineering; Consultancy & Governance; Cloud & Infrastructure; Cybersecurity; AI & Data & Emerging Technologies; CX & Business Solutions and other technologies that enable transformation processes.

And you, would you like to join our team? If so, don't hesitate to apply so that the Talent team can get to know you!

Also, don't forget to check the job offers section of our website for other options that may be interesting to you:

https://www.izertis.com/es/talento

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