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Senior Genesys Cloud Developer with advanced English

Remote, Madrid·Added 4 months ago

This job was published 4 months ago

Krell Consulting

109 open roles

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Overview

Job details

Up to €40,000 a year
Gross, as stated in the ad.
About €2,470 a month after tax.
Permanent contract
Per the ad.
Fully remote
Only from certain places, per the ad: “📍 Ubicación: Madrid (modalidad prácticamente remota)”

Requirements

Have the right to work in Spain
Krell Consulting doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Have 3+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

At least 3 years of experience with Genesys Cloud CX.
Solid experience in:
Genesys Cloud CX
Web Messaging
Open Messaging
Knowledge of:
REST APIs
JSON
OAuth2
Webhooks
Audiohooks
Experience in one of the following languages:
JavaScript / TypeScript
Python
Java
Experience in integration architectures and microservices.
High level of English (oral and written).
Proactivity and initiative.
Good communication skills.
Collaborative attitude and a strong team orientation.
Results orientation.
Analytical skills and complex problem-solving.

Nice to have

Knowledge of Genesys Cloud Embeddable Framework.
Experience with Microsoft Dynamics.
Experience in Contact Center or Customer Experience environments.

The role

At Krell Consulting, we are looking for a Genesys Cloud CX Engineer to join a stable project, participating in integration, automation, and optimization initiatives for customer service platforms based on Genesys Cloud.

The position is carried out in a practically remote modality, with occasional in-person attendance at meetings in Madrid.

What you'll do

Design and implement integrations using Genesys Cloud APIs.
Integrate the platform with third-party Chatbots and Voicebots.
Capture, process, and expose relevant information such as intents, summaries, metrics, and interaction times.
Configure, develop, and optimize flows using Genesys Architect.
Participate in the design and evolution of integration architectures.
Collaborating with multidisciplinary teams in agile environments.
Guarantee the quality, performance, and scalability of the implemented solutions.

How you'll work

📍 Location: Madrid (practically remote modality)

📄 Contract: Permanent

What do we offer?

Permanent contract.
Salary of up to €40,000 gross per year.
Practically remote working modality.
Very occasional in-person attendance at meetings in Madrid (approximately once a month or every two months).
Innovative and collaborative technological environment.

📩 If you are interested in this opportunity, apply to the offer or send your updated CV to:

About Krell Consulting

Krell Consulting is a Spanish IT staffing and talent management firm founded in 2006. It provides services including outsourcing, direct selection, IT training, and RPO (Recruitment Process Outsourcing), with a focus on technology roles. The company operates primarily in Spain, offering both remote and hybrid positions across various tech disciplines.

Industry: IT Services
Founded: 2006
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Oviedo
Website: krell-consulting.com

Good to know if you are moving

100% Spanish capital, founded in 2006
Offers remote and hybrid roles across Spain, including Madrid, Barcelona, and Oviedo
Specializes in IT staffing, outsourcing, and training
Provides services in English and Spanish, with some roles requiring advanced English

All open roles at Krell Consulting