The English-language job board for Spain

CRM Specialist

On-site in Jaraíz de la Vera·Added 4 days ago

La Casa de las Carcasas

187 open roles

Apply

Overview

Requirements

Have the right to work in Spain
La Casa de las Carcasas doesn't mention sponsorship in the ad.
Work on-site in Jaraíz de la Vera
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Joining a growing company.
The possibility to build and develop the CRM strategy during a key evolutionary phase.
Cross-functional work with Ecommerce, Marketing, Retail, and Product teams.
A dynamic, creative, and results-oriented environment.
The opportunity to be part of a young, international company in full expansion.

If you are motivated by the challenge and want to continue growing in the ecommerce world, we are waiting for you!

Discover what your path with us will be like: Access here

We look forward to meeting you!

Requirements

What we're looking for

Previous experience in CRM, email marketing, or marketing automation, ideally in ecommerce, retail, fashion, lifestyle, or consumer goods.
Knowledge of tools such as Brevo, Salesforce Marketing Cloud, or similar.
Experience creating advanced automations and segmentations.
Analytical capacity to interpret data and convert it into concrete actions.
Commercial sensitivity, results orientation, and customer focus.
Good writing skills and brand judgment.
Organization, autonomy, and attention to detail.

Nice to have

Valuable experience working with Shopify, GA4, Looker Studio, or ecommerce analytics tools.
English level is a plus.

The role

Are you passionate about the ecommerce world and want to drive customer relationships through personalized, results-oriented CRM strategies?

Do you want to be part of a dynamic, creative, and rapidly evolving team within La Casa de las Carcasas?

We are looking for a CRM Specialist to join our Ecommerce team and help us develop a more structured, personalized, and business-focused CRM strategy.

What you'll do

Define, execute, and optimize the CRM strategy for ecommerce and retail.
Create and manage email marketing, SMS, WhatsApp, and other direct channel campaigns.
Design key automations such as welcome flow, abandoned cart, post-purchase, winback, birthdays, reactivation, cross-selling, and loyalty.
Segment the database according to purchase behavior, recurrence, average ticket, country, interests, and customer lifecycle.
Analyze campaign and automation results: open rate, CTR, conversion, revenue, recurrence, churn, and LTV.
Propose actions to increase repeat purchases, improve customer experience, and boost loyalty.
Coordinate with the Ecommerce, Paid Media, Retail, Design, and Product teams to ensure consistency in campaigns, messaging, and objectives.
Work on the CRM commercial calendar aligned with launches, promotions, seasonal campaigns, and business objectives.
Maintain database quality, ensuring best practices in acquisition, consent, and segmentation.
Identify opportunities for personalization and continuous improvement in customer journeys.

About La Casa de las Carcasas

La Casa de las Carcasas is a Spanish retail technology company specializing in the sale of mobile phone cases and accessories. Operating primarily through e-commerce and physical retail stores, the company has established a strong presence in Spain's consumer electronics accessories market, offering a wide range of protective cases for various smartphone models. With a focus on combining retail expertise with digital innovation, the company serves customers across Spain with a growing network of stores.

For international professionals, La Casa de las Carcasas offers opportunities in retail operations and customer service across multiple Spanish cities, including Mallorca, Barcelona, Pamplona, and Segovia. The company's retail-focused culture emphasizes direct customer interaction and sales performance, making it a suitable environment for those seeking hands-on experience in the Spanish retail sector. While the company is primarily domestic, its e-commerce operations provide exposure to digital retail practices, and its presence in tourist-heavy locations like Mallorca and Barcelona may offer a multicultural work environment.

Industry: Retail Tech
Employees: 4,000
Headquarters: Jaraiz de la Vera, Spain
In Spain: Jaraiz de la Vera, Mallorca, Barcelona and 2 more
Website: lacasadelascarcasas.com

Good to know if you are moving

The company operates retail stores in multiple Spanish cities, offering opportunities to work in different regions of Spain.
As a Spanish-founded company, it provides an authentic experience of the local retail market and business culture.
Sales roles are available in tourist destinations like Mallorca and Barcelona, which may offer a diverse customer base.
The company's focus on mobile accessories means employees gain experience in a fast-moving consumer electronics niche.

All open roles at La Casa de las Carcasas