Customer payment at checkout and returns
· This is a versatile profile that can perform all tasks associated with the mission according to their profile and the store's needs at any given time, always facilitating the customer's autonomy proactively, seeking maximum usefulness.
· Perform all tasks related to customer payment at checkout, as well as those related to returns, order balances, partial deliveries, etc.
Customer accompaniment, welcome, and listening
· At Leroy Merlin, we bet on building teams of experts who provide confidence and security to the customer and advise them in finding the solution and the product that meets all their needs.
Customer knowledge, loyalty, and social marketing
· Foster high-quality relationships with customers either in person or through social channels (Community, Social Media, or Google My Business).
Payment services, financing, and after-sales services
· You will know and promote all the complementary services offered in the store.