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Receptionist

On-site in Madrid·Added 2 days ago

Arup

28 open roles

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Overview

Requirements

Have the right to work in Spain
Arup doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.

Pay & benefits

What you'll get

At Arup, we believe in investing in our people and supporting their growth from day one. As a trust-owned company, we're driven by our purpose and values, creating a collaborative and rewarding environment for our employees.

· Professional Growth & Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.

· Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.

· Financial Well-being & Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.

· Well-being and Culture: Access to a range of well-being programs, including sports subsidies, social activities, and initiatives promoting a healthy work-life balance.We foster a diverse and inclusive culture where everyone feels welcome, respected, and valued.

Arup is recognized as one of the best companies to work for in Spain in 2025 by Actualidad Económica and Forbes magazine, thanks to our flexibility policies. We also adhere to the Code of Principles of Generational Diversity, committing to equal opportunities regardless of age.

At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning-to Arup, to your career, and to the clients and communities we serve.

We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.

We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help.

Requirements

What we're looking for

We're looking for a motivated and enthusiastic individual to join our dynamic team. Ideally, you'll bring:

Native or C1 level Spanish.
High fluency in written and spoken English (fluent conversation is essential).
Solid previous reception or administrative experience ideally in consultancy firms or in high-demand environments.
High standards of customer service.
Advanced skills in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Copilot).
Ability to follow defined processes, manage multiple tasks simultaneously and to work to deadlines.
Excellent communication and organizational skills with attention to detail.
Proactive, emotionally resilient and self-managing attitude.
A willingness to work as part of a high-performing team.

Nice to have

Previous experience in the responsibilities described as receptionist, customer service or administrative duties.
Knowledge of CRM and previous experience with digital tools such as IA (copilot, prompting, canva).
Immediate incorporation
Position 100% onsite work

The role

Shape a future with purpose at Arup in Spain

Join our collaborative team and play a key role in the smooth operation of our Madrid office.

Arup's purpose, shared values, and collaborative approach have set us apart for over 75 years, guiding how we shape a better world.

We have been present in Spain since 1993 and we have a team of more than 300 engineers, consultants, and qualified technical personnel. We work for clients from the public and private sectors, providing creative and sustainable solutions based on the efficient use of resources.

Our Secretary Services team works closely with engineers, architects, designers, and specialists across all disciplines, ensuring seamless support for their daily tasks and contributing to the exceptional service we provide to our clients.

Gain valuable experience in a dynamic, international environment supporting a diverse team of professionals. As a receptionist, you'll be the face of Arup, ensuring a welcoming and efficient office environment.

What you'll do

Act as the first point of contact for visitors, greeting them and providing initial directions within the office.
Handle incoming and outgoing calls via Teams while maintaining the highest standards of customer service.
Management of correspondence and coordinate courier services (national and international).
Organise and set up internal catering acting as the first point of contact with external suppliers.
Manage calendars, schedule meetings, and coordinate room reservations.
Handle book travel using our internal platform.
Assist teams formatting reports and using corporate templates.
Liaise with internal departments (Facilities, Finance, etc.).
Manage measuring Equipment Loan and office supplies.
Other duties related to the role.

Hiring process

To apply for this vacancy, register your updated CV and a cover letter in English.

About Arup

Arup is a global consultancy providing extensive technical and advisory expertise across the built environment, drawing on more than 150 disciplines to shape infrastructure, buildings, energy and sustainability. Its work spans markets such as rail and high-speed transport, structural and civil engineering, building services, planning, and advisory services, with projects ranging from the Transpennine Route Upgrade to Little Island in New York City.

For international professionals, Arup presents itself as a borderless organisation: its careers portal organises vacancies by region (Americas, Asia Pacific, Europe and UKIMEA) with current listings across countries including the UK, Ireland, Germany, Denmark, Canada, Australia, Hong Kong, Indonesia and Malaysia, and employees describe global project opportunities across offices. The corporate website is published in English, German, French and Spanish, and Arup's Spain-relevant track record includes being approached in 2014 by the Sagrada Família Foundation to help complete the remaining structural design of La Sagrada Família in Barcelona. The available first-party sources do not confirm specific Spanish office locations, so candidates should verify current Spain-based openings directly via jobs.arup.com.

Industry: Engineering Consultancy
Website: arup.com

Good to know if you are moving

Arup recruits across four regions — Americas, Asia Pacific, Europe and UKIMEA — with current listings on its careers portal spanning countries including the UK, Ireland, Germany, Denmark, Canada, Australia, Hong Kong, Indonesia and Malaysia.
Arup's corporate website is published in English, German, French and Spanish.
Arup warns applicants about recruitment fraud: the Arup name has been used in recruitment scams, and candidates should never provide personal or financial information or send money to suspected fraudsters.
Career paths at Arup are flexible: 'There are plenty of defined career paths at Arup, but there's also a choose your own adventure path' — one engineer joined as a facade engineer and became a resilience leader.

All open roles at Arup