Ticket Office and Front Office for Museum (Weekends)
Ticket office and front office professional for a cultural center in Valencia. The role involves managing visitor reception, ticket sales, and customer service.
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Full-time
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
University degree
“Formación académica: en Historia del Arte, Bellas Artes, Turismo, Humanidades, Comunicación Audiovisual, Gestión Cultural o equivalentes.” — per the ad.
This job was automatically translated to English.
Academic background: in Art History, Fine Arts, Tourism, Humanities, Audiovisual Communication, Cultural Management, or equivalents.
Languages: native or bilingual Spanish. Any other additional language will be valued.
Experience of at least one year in similar customer service positions in museums, exhibition halls, cultural centers, or similar.
Your essence: If you enjoy interacting with people and want to be part of our team, this is your place!
Real impact in the cultural sector: join a leading organization in cultural project management.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.
Working hours: 12h per week.
Days and schedules: Week A: Tuesday to Friday from 11:30 to 13:30h, Saturdays from 11:30 to 13:30h, Sundays from 11:00 to 13:30h.
Week B: Tuesday to Friday from 11:30 to 13:30h; Saturdays from 16:00 to 19:30h.
Contract: permanent seasonal.
Start date: immediate.
Location: Madrid.
We are looking for a Cultural Informer with a clear orientation toward the public to be the first point of contact in visitor services and the cultural space for a prominent and prestigious cultural institution located in Madrid.
Welcoming the visiting public: offering close service, providing detailed advice and information about the center (itineraries, activities, exhibitions, among others) and adapting to the interests of each person.
Enriching the visitor experience: guiding the visitor based on their needs to guarantee a smooth and memorable experience from the start.
Contributing to continuous improvement: collaborating in the carrying out of surveys to continue improving audience management.
Care for the heritage experience: collaborate in the preservation of the cultural environment through an empathetic and supportive presence for each visitor during their tour.
Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.
Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.
Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, close, and committed to bringing heritage, art, and knowledge closer to people.
We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our main areas of operation. Join our team!
At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.
We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.
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