Customer Service Manager Food Channel - temporary
Customer service manager for the food channel at Mahou San Miguel in Madrid, handling orders, client incidents and delivery issues.
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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Las Palmas
No relocation package mentioned.
Compulsory secondary education (ESO)
“Formación: Educación Secundaria Obligatoria (ESO) mínima y Cursos de logística y almacén deseada.” — per the ad.
This job was automatically translated to English.
Minimum of 1 year of experience
Training: Minimum Compulsory Secondary Education (ESO) and desired Logistics and Warehouse courses.
Training in occupational risk prevention (PRL) in a warehouse.
Forklift license.
Basic handling of a computer or PDA.
Your mission will be to carry out warehouse and delivery support operations in compliance with the rules of Risk Prevention, Quality, Hygiene and Food Safety, and the Environment.
Operate assigned equipment, supervising its correct functioning and communicating and/or resolving any anomalies that may occur.
Load and unload materials, verifying that the quantities and products are correct according to the documentation provided by the carrier.
Locate designated products in the warehouses, in accordance with storage criteria and carrying all required documentation for this purpose.
Supply necessary consumables and/or evacuate finished products according to customer needs.
Maintenance of spaces, facilities, forklifts, and work tools with adequate order and cleanliness.
Preparation of orders for subsequent loading or storage, as well as performing the necessary picking.
Route accompaniment for delivery and support in delivery operations and the loading/unloading of parcels.
Carrying out the necessary documentation procedures with the customer (invoices and delivery notes) if required.
Carrying out cash collections for deliveries and ensuring their deposit in accordance with company policy if necessary.
Mahou San Miguel is Spain's leading brewer and one of the largest in Europe, with a portfolio that includes iconic beer brands such as Mahou Cinco Estrellas, San Miguel, Alhambra, and Solán de Cabras water. The company operates multiple production plants and distribution centers across Spain, employing thousands of people in brewing, logistics, and commercial roles. As a family-owned business with a strong domestic market presence, it also exports to over 70 countries, making it a significant player in the global beverage industry.
With its headquarters in Madrid, Mahou San Miguel has a deep-rooted presence throughout Spain, with offices and facilities in cities like Barcelona, Valencia, Seville, and many others. The company is known for its strong corporate culture, commitment to sustainability, and innovation in areas like AI and data science, as evidenced by recent roles in machine learning and generative AI. For international professionals, Mahou San Miguel offers a unique opportunity to work in a traditional yet forward-looking Spanish company, with roles ranging from logistics and operations to tech and data, though most positions require Spanish language proficiency.
Our commitment to diversity, inclusion, and equal opportunities has been present since our founding in 1890. Our vision, in this sense, is to "build the future through the sum of unique individuals, actively promoting diversity as a source of wealth in society." Therefore, this offer is aimed at anyone who meets the requirements for the position, regardless of their characteristics.