ManpowerGroup is a global leader in workforce solutions, specializing in recruitment, staffing, and talent management across more than 75 countries. As a Fortune 500 company, it operates at a massive scale, connecting millions of job seekers with organizations in industries ranging from finance and IT to logistics and manufacturing.

In Spain, Manpower maintains a significant presence with a vast network of offices that serve as a key entry point for international professionals. The company frequently manages high-volume recruitment for multilingual shared service centers and multinational clients, offering a wide array of roles that often include language premiums and support for those navigating the Spanish job market for the first time.

Founded in 1948 in Milwaukee, Wisconsin, ManpowerGroup began as a niche staffing agency before expanding globally in the 1950s. It has since grown into one of the world's largest HR and recruitment firms, listed on the NYSE.

For international professionals

Frequently recruits for multilingual roles requiring English, Portuguese, French, or German.
Offers a wide range of positions in banking, logistics, and administration suitable for various experience levels.
Provides opportunities in both major cities like Madrid and Barcelona and smaller industrial hubs across Spain.
Acts as a primary staffing partner for major global brands like Amazon and GXO operating within Spain.

Customer Service Manager (M/F/X)

Manpower España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

🚀 We are looking for a Customer Service Manager! 📞✨

Are you passionate about customer service and do you enjoy coordinating orders to ensure everything runs perfectly? If you are an organized, resourceful person who enjoys working in a dynamic environment, this opportunity is for you! 🙌

💼 What will your mission be?

You will be a key piece in the management and follow-up of customers in Spain and Portugal, guaranteeing excellent service and ensuring that every order arrives on time and in the correct manner.

🌟 Your main responsibilities:

✅ Provide support and assistance to customers in Spain and Portugal.
✅ Manage quotes, orders, and incidents.
✅ Perform follow-ups on orders and delivery dates.
✅ Coordinate Order Management with the Purchasing and Supplier teams.
✅ Prepare reports on orders, sales, and service levels.

🎯 What are we looking for?

🔹 University Degree or Higher Vocational Training in Administration, Transport and Logistics, or similar.
🔹 Experience in customer service and order management.
🔹 Proficiency in SAP (ERP) and Microsoft Office.
🔹 Experience or training in Supply Chain is highly valued.

If you are also a proactive person with organizational skills, a customer-oriented mindset, and you enjoy working in a team... we want to meet you! ⭐

📋 Conditions

📍 Work location: San Fernando de Henares (Madrid)

💰 Salary: €15.10/hour + bonuses

📅 Start date: Immediate

⏳ Contract: 3 months + possibility of a 3-month extension

🕒 Schedule: Monday to Friday from 08:30 to 17:00 (30 minutes for lunch)

✨ Interested? Apply now and be part of a team where your work will make a difference from day one!

View original advert (Spanish)

Gestor de Customer Service (H/M/X)

🚀 ¡Buscamos un/a Gestor/a de Customer Service! 📞✨

¿Te apasiona la atención al cliente y disfrutas coordinando pedidos para que todo funcione a la perfección? Si eres una persona organizada, resolutiva y te gusta trabajar en un entorno dinámico, ¡esta oportunidad es para ti! 🙌

💼 ¿Cuál será tu misión?

Serás una pieza clave en la gestión y seguimiento de los clientes de España y Portugal, garantizando un servicio excelente y asegurando que cada pedido llegue en tiempo y forma.

🌟 Tus principales responsabilidades:

✅ Atender y dar soporte a clientes de España y Portugal.
✅ Gestionar ofertas, pedidos e incidencias.
✅ Realizar el seguimiento de pedidos y fechas de entrega.
✅ Coordinar el Order Management con los equipos de Compras y Proveedores.
✅ Elaborar informes de pedidos, ventas y nivel de servicio.

🎯 ¿Qué buscamos?

🔹 Grado Universitario o FP Superior en Administración, Transporte y Logística o similares.
🔹 Experiencia en atención al cliente y gestión de pedidos.
🔹 Manejo de SAP (ERP) y Microsoft Office.
🔹 Muy valorable experiencia o formación en Supply Chain.

Si además eres una persona proactiva, con capacidad de organización, orientación al cliente y disfrutas trabajando en equipo... ¡queremos conocerte! ⭐