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Group Sales Manager

On-site in Santa Cruz de Tenerife·Added 15 days ago

Marriott International

84 open roles

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Overview

Requirements

Have the right to work in Spain
Marriott International doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Santa Cruz de Tenerife
No relocation package mentioned.

Pay & benefits

What you'll get

How we inspire you...

Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your financial expertise will help create memorable guest experiences while supporting the sustainable growth of our business.

• An attractive salary package commensurate with your experience and responsibilities within a global luxury hospitality company.

• Travel the world across more than 9,500 hotels with our exceptional employee rates ("Explore Rate"), also available to eligible family members and partners.

• Enjoy a 20% discount on Food & Beverage outlets across Marriott International hotels.

• Take advantage of a 50% discount on our on-property dining outlets.

• Did you know you can receive up to 75% discount on flights if you are a resident of Tenerife?

• Extensive corporate benefits and discounts on leisure activities, travel, and services.

• A special birthday surprise to celebrate your day.

• Enjoy a complimentary guest experience at our resort after one year of service.

• 13th and 14th salary payments.

• Access to innovative learning and development programmes through our corporate university.

• Genuine career growth and promotion opportunities within Marriott International.

• Complimentary meals provided in our employee dining facility.

• We take care of the cleaning of your work attire whenever applicable to the role.

• We celebrate our team through events, activities, employee appreciation programmes, and special occasions throughout the year.

• Participate in corporate social responsibility initiatives and make a positive impact in our local community.

• Your wellbeing matters to us, which is why we provide comprehensive occupational health support.

(All benefit and bonus programmes are subject to individual company regulations. Applicable tax and social security regulations apply, and the company reserves the right to amend these programmes at any time.)

Requirements

What we're looking for

What we are looking for in you...

• Previous experience in hotel sales, group sales, MICE, events, hospitality business development, or a similar commercial role.

• Strong negotiation, communication, and relationship-building skills.

• A customer-focused mindset with a passion for delivering tailored solutions and exceptional experiences.

• A proactive, organized, and results-oriented approach to achieving business objectives.

• Strong analytical skills with the ability to interpret market trends, sales reports, and business opportunities.

• Confidence working in international and multicultural environments.

• Experience using CRM platforms, hotel sales systems, and business development tools.

• Excellent collaboration skills and the ability to work effectively with multiple departments.

• Fluency in Spanish and English; additional languages will be considered a strong advantage.

• Flexibility to travel and attend business events, trade fairs, and client meetings when required.

• A valid work permit for Spain.

The role

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe.

JOIN OUR TEAM!... as a Group Sales Manager at The Ritz-Carlton Tenerife, Abama.

Are you passionate about building strong relationships, generating new business opportunities, and turning exceptional events into unforgettable experiences? As a Group Sales Manager, you will play a key role in driving the resort's commercial success by identifying, developing, and securing group business opportunities that contribute to revenue growth and position The Ritz-Carlton Tenerife, Abama as a premier luxury and MICE destination.

If you are results-driven, commercially minded, and thrive on developing strategic relationships with clients from around the world, we would love to meet you!

What you'll do

Your responsibilities will include...

• Identifying, developing, and managing business opportunities for group accommodation, meetings, incentives, conferences, and special events.

• Developing and implementing sales strategies aimed at maximizing revenue and market share within the group segment.

• Managing the entire sales cycle, from prospecting and lead generation through negotiation, contract signing, and post-sale follow-up.

• Building and maintaining strong relationships with clients, event planners, travel agencies, destination management companies, and key accounts.

• Preparing customized proposals, contracts, and presentations tailored to each client's specific requirements.

• Conducting site inspections, hotel presentations, and sales appointments to showcase the resort's facilities and services.

• Monitoring market trends, competitor activity, and emerging business opportunities to enhance sales performance.

• Working closely with Revenue Management teams to optimize pricing, availability, and profitability for group business.

• Collaborating with Events, Operations, and Catering teams to ensure seamless execution of contracted programs and events.

• Maintaining accurate and up-to-date client, pipeline, and contract information within Marriott's sales systems.

• Representing the resort at trade shows, sales missions, industry events, roadshows, and networking opportunities.

• Preparing sales reports, forecasts, and performance analyses for leadership teams.

• Ensuring compliance with Marriott International sales standards, policies, and procedures.

• Contributing actively to the achievement and surpassing of revenue and production goals established by the resort.

Hiring process

3 steps2 interviewsa task to do

Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager

Interview questions are behavioural, about your specific experience.
Prepare your own questions: candidates are interviewing Marriott too.

Hiring process

Have we sparked your interest? Then

About Marriott International

Marriott International is one of the world's largest hospitality companies, operating a portfolio of over 8,700 properties across more than 30 brands in 139 countries and territories. The company manages a diverse range of hotel brands from luxury properties like The Ritz-Carlton, EDITION, and W Hotels to premium and select-service brands, and also operates the Marriott Bonvoy travel program. With over 400,000 associates worldwide, Marriott is a global leader in the hospitality industry, known for its scale, brand diversity, and commitment to guest satisfaction.

In Spain, Marriott operates a significant number of properties, including the iconic Hotel Arts Barcelona, The Madrid EDITION, and The Ritz-Carlton Tenerife, Abama. The company's Spanish presence is substantial, with hotels in major cities like Barcelona, Madrid, Ibiza, and Tenerife, offering roles in food & beverage, rooms, finance, and human resources. For international professionals, Marriott provides a structured environment with clear career paths, internal mobility opportunities, and a global network that can facilitate relocation within the company. The company's scale and brand recognition make it an attractive employer for those seeking to build a career in hospitality in Spain.

Industry: Hospitality
Founded: 1927
Employees: 100,000+
Headquarters: Bethesda, USA
In Spain: Madrid, Barcelona, Ibiza and 1 more
Website: careers.marriott.com

Good to know if you are moving

Marriott operates in over 130 countries, offering potential for internal transfers and global career mobility.
The company has a well-defined internal mobility program, allowing employees to apply for positions in different countries, including Spain.
Marriott offers a comprehensive benefits package, including health insurance, retirement plans, and travel discounts.
The company is known for its strong culture of 'putting people first', which can be a positive factor for international hires.
Marriott has a structured training and development program, including the Marriott Voyager program for leadership development.

In their own words

About the company & team

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience remains with them. By attracting the best hospitality professionals who create lifelong memories, we believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate.

Every day, we set the standard for rare and special luxury service around the world and take pride in delivering excellence in guest care and comfort.

Your role will be to ensure that The Ritz-Carlton Gold Standards are delivered with care and attention. Our Gold Standards are the foundation of The Ritz-Carlton and guide us every day to be better than the day before. This foundation, together with our belief that culture drives success, has earned The Ritz-Carlton its reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. Our promise to you is the opportunity to be proud of both the work you do and the people you work alongside.

By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

All open roles at Marriott International