Guest Relations Supervisor
This role manages guest inquiries, reservations, and special requests to ensure high satisfaction.
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88,000+ live jobsOn-site in Santa Cruz de Tenerife·Full-time·Added 15 days ago
84 open roles
Full-time hours
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Santa Cruz de Tenerife
No relocation package mentioned.
How we inspire you...
Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort-an oasis of tranquility where the sea, the land, and lush subtropical gardens blend seamlessly with architecture inspired by Arabian design. Featuring 462 rooms and suites across the vibrant Citadel and the exclusive Retreat, the resort offers breathtaking views and exceptional experiences, complemented by award-winning dining, multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe.
JOIN OUR TEAM! ...as Sous Chef - Beach Club Who are we looking for?
Are you passionate about gastronomy and leading high-performing teams? As Sous Chef - Beach Club, you will play a key role in the day-to-day management of the kitchen, ensuring flawless execution of service, upholding The Ritz-Carlton's culinary standards, and delivering an exceptional dining experience for every guest.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by our Gold Standards. As Sous Chef - Beach Club, your mission will be to lead the culinary team in delivering exceptional dining experiences while ensuring every service reflects the excellence, creativity, and genuine hospitality that define The Ritz-Carlton.
We are looking for a well-organized, hands-on leader with a passion for culinary excellence, capable of inspiring the team while maintaining the highest standards of quality, food safety, and operational efficiency.
Your responsibilities will include...
Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager
Submit your application through Marriott Careers or the resort's career portal, including your CV and cover letter.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is one of the world's largest hospitality companies, operating a portfolio of over 8,700 properties across more than 30 brands in 139 countries and territories. The company manages a diverse range of hotel brands from luxury properties like The Ritz-Carlton, EDITION, and W Hotels to premium and select-service brands, and also operates the Marriott Bonvoy travel program. With over 400,000 associates worldwide, Marriott is a global leader in the hospitality industry, known for its scale, brand diversity, and commitment to guest satisfaction.
In Spain, Marriott operates a significant number of properties, including the iconic Hotel Arts Barcelona, The Madrid EDITION, and The Ritz-Carlton Tenerife, Abama. The company's Spanish presence is substantial, with hotels in major cities like Barcelona, Madrid, Ibiza, and Tenerife, offering roles in food & beverage, rooms, finance, and human resources. For international professionals, Marriott provides a structured environment with clear career paths, internal mobility opportunities, and a global network that can facilitate relocation within the company. The company's scale and brand recognition make it an attractive employer for those seeking to build a career in hospitality in Spain.
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