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Patient Care Administrative Assistant

On-site in Madrid·Full-time·Added yesterday

Still open when we checked on 8 Oct

Quironsalud

515 open roles

Overview

Job details

  • Fixed-term contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Quironsalud doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Ciclo Formativo Auxiliar Administrativo o similar.” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Vocational Training in Administrative Assistant or similar.
  • Previous experience in the hospital sector.
  • Proficiency in Office 365 and email.
  • Interpersonal skills.
  • Effective and empathetic communication.
  • Customer service orientation.
  • Immediate start.
  • English proficiency is a plus.

Pay & benefits

What you'll get

  • Immediate incorporation to a collaborative and specialized work team.
  • Long-term temporary contract.
  • Full-time with a split shift.
  • Mobility and Internal Promotion Policy
  • Attractive salary package, competitive and aligned with the market
  • Flexible compensation for childcare, transportation, health insurance, and catering
  • Strategic training plan, which will allow you to grow personally and professionally
  • Access to the Quirónsalud Contigo program:
  • Financial care: access to the Payflow platform, and exclusive discounts.
  • Health care: physical and mental well-being plans and access to the Digital Hospital.
  • Family care: projects focused on promoting healthy living and the balance between personal and professional life.

If you are looking for a professional career in a prestigious and innovative hospital environment, with development opportunities and in an organization committed to the health of its patients and professionals, we invite you to join our team!

At Quirónsalud, we promote integration and respect for diversity. Therefore, our selection processes will be carried out under these principles. Likewise, the company declares its commitment to establishing and developing practices that promote and foster equal treatment and opportunities between men and women, without discriminating, directly or indirectly, on the grounds of sex. This principle is part of our Corporate and People policy, in line with Organic Law 3/2007, of March 22, for effective equality between both genders.

The role

At Quirónsalud, your work has a purpose. We are the leading healthcare group in Spain and, together with our parent company Fresenius-Helios, also leaders in Europe. We have more than 50,000 professionals, a wide network of healthcare facilities and the most advanced technology to provide excellent, humane and innovative healthcare.

Every day we work with a common goal: to improve people's lives. To achieve this, we are looking for professionals committed to excellence, patient care and teamwork, who want to develop in an environment that is a reference in healthcare, teaching and research.

If you share our vocation for care and want to grow with the best professionals in the sector, we are waiting for you.

From the Quirónsalud private hospitals in Madrid, we are looking for Administrative Assistants for patient care at our Ruber Juan Bravo Hospital, located in the center of Madrid.

Manage and organize patient flow, contributing to the delivery of an agile and effective service. Attend to patients requesting any type of information or service, offering them in the most cordial and effective manner to contribute to the strengthening and positioning of the company, as well as to consolidate the group's image, being productive in our daily responsibilities.

What you'll do

  • Ensure the correct filing and maintenance of the documentation necessary for daily work.
  • Attend to and manage incoming calls in the department, providing the correct information.
  • Attend to patients in an effective and efficient manner, providing them with the greatest possible satisfaction with the service received.
  • Ensure the correct response to requests received at the center, regardless of the channel through which they are received.
  • Attend to patients in a helpful manner appropriate to the organization's brand image.
  • Accompany and manage patient needs following the established procedure.
  • Guarantee a response to detractors and passive patients, attempting to convert them into promoters.
  • Guarantee a response in a timely and proper manner to complaints and claims received.
  • Ensure the preparation and presentation of established reports with activity indicators.
  • Process the receipt of requests and delivery of patient documentation according to protocol.
  • Comply with the policies and procedures approved at the center regarding Patient Care.

About Quironsalud

Quirónsalud is Spain's largest private healthcare group, operating a vast network of hospitals, outpatient clinics, and specialized medical centers across the country. As part of the global Fresenius Helios group, it offers a comprehensive range of medical services, from primary care to highly specialized treatments, and employs tens of thousands of healthcare professionals. The group is a leader in the Spanish private healthcare market, known for its advanced technology and patient-centered approach.

With its headquarters in Madrid, Quirónsalud has a strong presence throughout Spain, with major hospitals in Madrid, Barcelona, Palma de Mallorca, and many other cities. For international healthcare professionals, Quirónsalud offers significant opportunities, though roles often require Spanish language proficiency and, for medical staff, official recognition of foreign qualifications. The group provides a structured environment with clear career paths in nursing, medical specialties, and hospital administration, making it a major employer for those looking to work in Spain's healthcare sector.

Industry
Healthcare
Founded
1934
Employees
30,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Palma de Mallorca and 9 more

Good to know if you are moving

  • Quirónsalud is part of Fresnelius Helios, one of the largest private healthcare providers in Europe, offering potential for international career mobility.
  • The group operates over 50 hospitals and more than 100 outpatient centers across Spain, providing a wide range of job locations.
  • For medical roles, international professionals must have their qualifications recognized by the Spanish authorities (homologación) and be registered with the Spanish medical college.
  • Fluency in Spanish is generally required for patient-facing roles, as the group serves a predominantly Spanish-speaking population.
  • The company offers a structured career development system with opportunities in clinical, research, and management positions.

In their own words

About the company & team

Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.

At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.

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