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Patient Service Information Officer

On-site in Madrid·Added 2 days ago (last checked 15 Oct)

Quironsalud

418 open roles

Overview

Work mode
On-site, Madrid
Hours
Rotating shifts · Includes weekends

Visa options

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This job advert was originally written in Spanish.

Requirements

What we're looking for

If you have experience in patient care, feel a strong commitment to humanization in hospital treatment, enjoy helping in situations of vulnerability, like working in a team, and possess high communication and resolution skills, we are looking forward to meeting you.

Having demonstrable experience in Patient Care, healthcare training or similar, and a vocation for helping patients and their families in a healthcare setting.

Pay & benefits

What you'll get

Stable contract

Working days from Monday to Sunday with respective days off.

Rotating morning or afternoon shifts depending on service.

Work environment in one of the most modern hospitals in the Community of Madrid.

The role

At the Villalba General University Hospital, a center integrated into the public health network, conceived to offer universal, close, and effective assistance, where our patients receive quality public healthcare with the highest technological capabilities and the best professionals, we require the addition of

Specialist Information Officer in Patient Care, where your main mission will be to provide personalized attention to patients by locating, informing, and accompanying them within the institution, providing support to patients and families, and fostering a professional and respectful environment.

Our objective will be to humanize care, favoring person-to-person treatment and care.

What you'll do

Functions:

  • Provide support information to patients and families.
  • Refer or transmit suggestions from families to the Patient Service.
  • Record the activities performed for the institution.
  • Direct and facilitate the mobility of the center's patients, as well as accompany them in appropriate cases.
  • Cooperate in auxiliary tasks derived from the center's own operation.
  • Promote internal-external communication.
  • Collaborate in keeping all procedures and records derived from the patient care process up to date.

About Quironsalud

Quirónsalud is Spain's largest private healthcare group, operating a vast network of hospitals, outpatient clinics, and specialized medical centers across the country. As part of the global Fresenius Helios group, it offers a comprehensive range of medical services, from primary care to highly specialized treatments, and employs tens of thousands of healthcare professionals. The group is a leader in the Spanish private healthcare market, known for its advanced technology and patient-centered approach.

With its headquarters in Madrid, Quirónsalud has a strong presence throughout Spain, with major hospitals in Madrid, Barcelona, Palma de Mallorca, and many other cities. For international healthcare professionals, Quirónsalud offers significant opportunities, though roles often require Spanish language proficiency and, for medical staff, official recognition of foreign qualifications. The group provides a structured environment with clear career paths in nursing, medical specialties, and hospital administration, making it a major employer for those looking to work in Spain's healthcare sector.

Industry
Healthcare
Founded
1934
Employees
30,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Palma de Mallorca and 9 more

Good to know if you are moving

  • Quirónsalud is part of Fresnelius Helios, one of the largest private healthcare providers in Europe, offering potential for international career mobility.
  • The group operates over 50 hospitals and more than 100 outpatient centers across Spain, providing a wide range of job locations.
  • For medical roles, international professionals must have their qualifications recognized by the Spanish authorities (homologación) and be registered with the Spanish medical college.
  • Fluency in Spanish is generally required for patient-facing roles, as the group serves a predominantly Spanish-speaking population.
  • The company offers a structured career development system with opportunities in clinical, research, and management positions.

In their own words

About the company & team

Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.

At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.

Additional information

At Quirónsalud we promote integration and respect for diversity. Therefore, our selection processes will be carried out under these principles. Likewise, the company declares its commitment to establishing and developing practices that promote and foster equal treatment and opportunities between men and women, without discriminating, directly or indirectly, on the grounds of sex. This principle is part of our Corporate and People policy, in line with Organic Law 3/2007, of 22 March, on effective equality between both genders

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