Customer Service Agent (Split shift)
Randstad España·Madrid, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you want to work as a telephone customer service agent? Do you enjoy offering help or resolving questions and problems? Are you available to start in September? This offer is for you!
What you'll do
- Resolve tax-related questions.
- Follow up on requests and support the user until the issue is closed.
- Data entry
Requirements
- Minimum 1 year of experience as a recent customer service phone operator (within the last two years)
- High school diploma required
- Tech-savvy.
- Customer orientation
- Availability for online training at the end of August and to start in September
Benefits and conditions
- Temporary contract: start date in September, duration of 3 months, with the possibility of extension and subsequent permanent employment.
- 8 days of in-person training, Monday to Friday, choose between 8:00 AM to 3:00 PM or 3:00 PM to 10:00 PM. The training is selective.
- Schedule: Split shift, 39 hours per week, Monday to Sunday, with availability between 9:00 AM and 8:00 PM. On-site.
- Salary of 10.23 euros gross per hour
- Location: Suances metro area
About the role
¿Quieres trabajar como agente telefónico de atención al cliente? ¿Te gusta ofrecer ayuda o resolver las dudas y problemas?, ¿tienes disponibilidad para incorporarte en septiembre? ¡Esta oferta es para ti!
What you'll do
- Resolver las dudas sobre impuestos.
- Hacer seguimiento de las peticiones y acompañar al usuario hasta el cierre de la incidencia.
- Grabación de datos
Requirements
- Mínimo 1 año de experiencia como teleoperador/a de atención al cliente reciente (en los dos últimos años)
- Necesario Titulo Bachiller
- Agilidad informática.
- Orientación al cliente
- Disponibilidad para realizar dinámica online en a finales de agosto e incorporarse en septiembre
Benefits and conditions
- Contrato temporal: el inicio de contrato será en septiembre con una duración de 3 meses con posibilidad de prórroga y posterior posibilidad de incorporación a plantilla
- Formación presencial de 8 días de Lunes a Viernes a escoger de 8:00 a 15:00 o de 15:00 a 22:00. La formación es selectiva.
- Horario: Turno partido de 39 horas de lunes a domingo con disponibilidad entre las 9:00 y las 20:00 horas. Presencial
- Salario de 10,23 euros brutos/hora
- Zona: metro Suances
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.