Telephone agent Customer service (Morning shift)
Randstad España·Madrid, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you want to work for the Madrid City Council? Do you like helping and resolving citizens' doubts and problems? Are you available to start in September? This offer is for you!
What you'll do
- Resolve doubts about Madrid City Council tax payments.
- Follow up on requests and support the user until the issue is closed.
- Data entry
Requirements
- Minimum 1 year of recent experience as a customer service telephone operator.
- High school diploma required
- Tech-savvy.
- Customer orientation
- Availability to complete online training in August and start in September
Benefits and conditions
- Temporary contract: start date in September, duration of 3 months, with the possibility of extension and subsequent permanent employment.
- In-person training of 8 days, Monday to Friday, choose from 8:00 AM to 3:00 PM. Training is selective.
- Morning shift of 25 hours with availability between 8 a.m. and 3 p.m., Monday to Sunday. On-site.
- Salary of 10.23 euros gross per hour
- Area: Suanzes metro station
About the role
¿Quieres trabajar para el ayuntamiento de Madrid? ¿Te gusta ofrecer ayuda o resolver las dudas y problemas de los ciudadanos?, ¿tienes disponibilidad para incorporarte en septiembre? ¡Esta oferta es para ti!
What you'll do
- Resolver las dudas sobre el pago de impuestos del Ayuntamiento de Madrid.
- Hacer seguimiento de las peticiones y acompañar al usuario hasta el cierre de la incidencia.
- Grabación de datos
Requirements
- Mínimo 1 año de experiencia como teleoperador/a de atención al cliente reciente
- Necesario Titulo Bachiller
- Agilidad informática.
- Orientación al cliente
- Disponibilidad para realizar dinámica online en agosto e incorporarse en septiembre
Benefits and conditions
- Contrato temporal: el inicio de contrato será en septiembre con una duración de 3 meses con posibilidad de prórroga y posterior posibilidad de incorporación a plantilla
- Formación presencial de 8 días de Lunes a Viernes a escoger de 8:00 a 15:00. La formación es selectiva.
- Turno de mañana de 25 horas con disponibilidad entre las 8h y las 15h de lunes a domingo. Presencial
- Salario de 10,23 euros brutos/hora
- Zona: metro Suanzes
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.