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Customer Advisor

Pontevedra, Spain·Sales·Part-time·Added yesterday

Randstad España

5389 open roles

What they offer

  • €26,000 a year

    Gross, as stated in the ad.

    About €1,710 a month after tax, or €1,510 under the Beckham regime.

  • Fixed-term contract

    Part-time hours.

What they ask for

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work on-site in Pontevedra

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the role

The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco

What you'll do

What will you do?

The main duties of the position will be:

  • Attend to customer needs and generate sales opportunities (direct sales, loyalty, reactivation) through direct contact with office customers and the use of loyalty tools (Te Cuidamos).
  • Provide administrative support to the Office Manager and Sales Technicians to increase office efficiency.
  • Carry out telephone sales actions with the aim of reactivating former customers or cancellations.
  • Attend to potential customers who visit the Office requesting information to identify possible insurance needs.
  • Handle incidents affecting portfolio customers' insurance policies, improve customer loyalty levels, and generate new opportunities.
  • Commercial management derived from the SGC (Commercial Management System).
  • Comply with the institutional and organizational principles of the MAPFRE group.

What we're looking for

What knowledge and experience will be considered?

Education and knowledge:

University degree, Bachelor's degree or similar.

Technical knowledge of insurance products (auto, home, life, etc.) will be valued, as well as subscription standards.

Knowledge of management, quotation, and issuance applications, as well as the SGC (Commercial Management System) and SGO (Operational Management System) will be valued.

Knowledge of the Mapfre commercial network will be valued.

Experience:

Previous experience in customer service functions and/or sales by objectives will be required, and experience in insurance companies will be highly valued.

If you are a proactive person, customer-oriented, with initiative and commitment, and you enjoy working towards goals, this is your opportunity!

What you'll get

What is offered?

Temporary employment contract with part-time hours, working Monday to Thursday from 4:00 PM to 7:00 PM, and only two Fridays per month with the same schedule, from 4:00 PM to 7:00 PM.

Compensation package commensurate with the candidate's worth.

Social benefits.

Continuing education.

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