Customer Loyalty Advisor (Mornings)
Randstad España·Madrid, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Are you interested in the insurance sector? Do you want to grow professionally in one of the largest companies in the insurance industry? This is your opportunity! We are looking for telephone agents for their customer loyalty department.
What you'll do
- Handling calls from policyholders.
- Identifying the reasons why the policyholder wants to cancel the product.
- Offering alternative solutions to the customer so they do not proceed with the cancellation.
- Processing the service cancellation request.
Requirements
- Good disposition for dealing with people.
- Experience in customer service.
- Skill in the use of digital media.
Benefits and conditions
- Morning shift from 9:00 a.m. to 3:00 p.m.
- 5 days of training from Monday to Friday, 9 a.m. to 3 p.m. Selective and unpaid.
-Training dates: 5/10; 19/10; 03/11
- Work area: Madrid
- Salary: €9.72 gross
- Immediate availability to start.
- Fixed-term contract for 2 months + possibility of extension.
About the role
¿te interesa el sector seguros?, ¿quieres desarrollarte profesionalmente en una de las mayores empresas del sector asegurador? Está es tu oferta! Buscamos agentes telefónicos para su departamento de fidelizacion de clientes.
What you'll do
- Atención de llamadas de asegurados.
- Identificar las razones por las que el asegurado quiere dar de baja el producto.
- Ofrecer soluciones alternativas al cliente para que no gestione la baja.
- Tramitar la solicitud de baja del servicio
Requirements
- Buena disposición de trato con personas.
- Experiencia en atención al cliente.
- Habilidad en el uso de medios digitales.
Benefits and conditions
- Horario de Mañana de 9.00 a 15.00
- Formación 5 días en horario de lunes a viernes de 9 a 15h. Selectiva y no remunerada.
-Fechas formación: 5/10; 19/10; 03/11
- Zona de trabajo: Madrid
- Salario: 9,72 euros brutos/ hora
- Disponibilidad de incorporación: inmediata
- Contrato temporal de 2 meses + Posibilidad de prórroga.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.