Customer Service with C1 Italian
Randstad España·Madrid, Spain
What they offer
€10 - €10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?
At Randstad, we have the perfect opportunity for you!
What you'll do
- Handling customer service inquiries via chat, resolving incidents, and addressing queries and doubts.
- Handling calls to resolve any type of inquiry or complaint.
- Administrative tasks.
- Customer follow-up and support.
- Meeting the quality requirements and parameters set by the company.
What we're looking for
- Previous experience in a call center in the customer service department and incident resolution.
- Skills with office tools.
- Keyboard agility.
- Good spelling skills.
- Ability to learn.
- Goal-oriented
- Teamwork.
- C1 ITALIAN REQUIRED
What you'll get
*38.5-hour weekly shifts from 09:00 to 18:00, Monday to Friday (with one hour for lunch)
*Salary: 9.72 + LANGUAGE BONUS
*3-month contract, renewable.
*TRAINING STARTS 28/08
About the role
¿Tienes experiencia como Teleoperador/a? ¿Te apasiona la atención al cliente? ¿Te consideras proactivo, resolutivo y tienes capacidad para detectar las necesidades del cliente?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!
What you'll do
- Recepción consultas por chat para atención al cliente, resolución de incidencias, gestiones y dudas.
- Recepción de llamadas para resolver cualquier tipo de consulta o reclamación.
- Gestiones administrativas.
- Seguimiento y soporte a los clientes.
- Cumplir con los requisitos y parámetros de calidad marcados por la empresa.
What we're looking for
- Experiencia previa en call center en departamento de atención al cliente y resolución de incidencias.
- Habilidades con herramientas ofimáticas.
- Agilidad en manejo de teclado
- Buena habilidad ortográfica
- Capacidad de aprendizaje.
- Orientación a objetivos
- Trabajo en equipo.
- IMPRESCINDIBLE NIVEL C1 ITALIANO
What you'll get
*Turnos de 38,5 horas semanales en turno de 09 a 18hs de lunes a viernes (con una hora para comer)
*Salario:9,72+ PLUS IDIOMA
*Contrato de 3 meses prorrogables.
*INICIO FORMACION 28/08
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.