Customer Service Teleoperator (Afternoon Shift)
Randstad España·Madrid, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you want to work as a telephone customer service agent? Do you enjoy offering help or resolving questions and issues? Are you available to start in September? This offer is for you!
What you'll do
- Resolve questions about taxes and procedures for various services.
- Assist citizens.
- Follow up on requests and support the user until the issue is closed.
- Data entry
Requirements
- Minimum 1 year of experience as a customer service teleoperator within the last two years.
- High school diploma required
- Tech-savvy.
- Customer orientation
- Availability to work fully online, starting at the end of August, with incorporation in September.
Benefits and conditions
- Temporary contract: start date in September, duration of 3 months, with the possibility of extension and subsequent permanent employment.
- In-person training for 8 days, Monday to Friday, choose from 3:00 PM to 10:00 PM. The training is selective.
- Schedule: 25 hours per week with availability between 3:00 PM and 10:00 PM, Monday to Sunday. In-person.
- Salary of 10.23 euros gross per hour
- Location: Suances metro area
About the role
¿Quieres trabajar como agente telefónico de atención al cliente? ¿Te gusta ofrecer ayuda o resolver las dudas y problemas?, ¿tienes disponibilidad para incorporarte en septiembre? ¡Esta oferta es para ti!
What you'll do
- Resolver las dudas sobre impuestos, trámites de diferentes servicios.
- Atc al ciudadano.
- Hacer seguimiento de las peticiones y acompañar al usuario hasta el cierre de la incidencia.
- Grabación de datos
Requirements
- Mínimo 1 año de experiencia como teleoperador/a de atención al cliente en los últimos dos años.
- Necesario Titulo Bachiller
- Agilidad informática.
- Orientación al cliente
- Disponibilidad para realizar dinámica online a finales de agosto e incorporación en septiembre.
Benefits and conditions
- Contrato temporal: el inicio de contrato será en septiembre con una duración de 3 meses con posibilidad de prórroga y posterior posibilidad de incorporación a plantilla
- Formación presencial de 8 días de Lunes a Viernes a escoger de 15:00 a 22:00. La formación es selectiva.
- Horario: 25 horas semanales con disponibilidad entre las 15 a 22 horas. de lunes a domingo. Presencial
- Salario de 10,23 euros brutos/hora
- Zona: metro Suances
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.