Commercial Teleoperator - Recovery of former customers
Randstad España·Madrid, Spain
What they offer
€10 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?
At Randstad, we have the perfect opportunity for you!
What you'll do
- Making calls to former customers to get them to return to the company.
- Making calls to resolve issues.
- Managing internal email.
- Surveying and negotiating with clients.
- Meeting the quality requirements and parameters set by the company.
Requirements
- EXPERIENCE AS A SALESPERSON IS ESSENTIAL.
- Initial HYBRID training of 6 days, start date 14/09 to 21/09 - Paid with 153 euros.
- Previous experience in a call center in the sales department and resolving issues.
- Skills with office tools.
Benefits and conditions
- Non-rotating shifts.
- Availability from Monday to Friday
- Schedule from 1pm-8pm - 35-hour contract.
- Opportunity for growth and development within the company
- Direct contract with the company with an initial duration of 2 months with a real possibility of becoming permanent.
- On-site work at Calle Alcalá 265, Madrid. Possibility of hybrid remote work starting from the 3rd month.
About the role
¿Tienes experiencia como Teleoperador/a? ¿Te apasiona la atención al cliente? ¿Te consideras proactivo, resolutivo y tienes capacidad para detectar las necesidades del cliente?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!
What you'll do
- Emisión de llamadas a antiguos clientes para que vuelvan a la compañía.
- Emisión de llamadas para resolución de incidencias.
- Gestión de mail interno.
- Sondeo y negociación con clientes.
- Cumplir con los requisitos y parámetros de calidad marcados por la empresa.
Requirements
- IMPRESCINDIBLE EXPERIENCIA COMO COMERCIAL.
- Formación inicial HIBRIDA de6 días, fecha inicio 14/09 al 21/09- Remunerada con 153 euros.
- Experiencia previa en call center en departamento de comercial y resolución de incidencias.
- Habilidades con herramientas ofimáticas.
Benefits and conditions
- Turnos no rotativos.
- Disponibilidad de lunes a Viernes
- Horario de 13h-20h- Contrato de 35 horas.
- Posibilidad de crecimiento y desarrollo dentro de la empresa
- Contrato directo con la empresa con duración inicial de 2 meses con posibilidad real de indefinido.
- Trabajo presencial en C/Alcalá 265, Madrid. Posibilidad de teletrabajo híbrido a partir del 3er mes.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.