DevOps Engineer

• Services provided during business hours;
• Unique art spaces in Kyiv at Vasylkivska metro station (feel the atmosphere! https://officesnapshots.com/2021/04/28/supportyourapp-offices-kyiv/) or the opportunity to collaborate in a remote format;
• Communication built on trust and no activity tracking;
• Harmony between project workload and personal time, as well as an internal medical policy;
• A creative community and a people-oriented culture with mutual feedback;
• Attractive referral bonuses for inviting friends;
• Competitive compensation in USD;
• Paid onboarding and access to the corporate library.

*Items listed in this section may vary depending on the terms of your contract. Certain benefits and conditions typically apply to employees; independent contractors may not be entitled to all these benefits. Specific terms, including compensation, benefits, and terms of collaboration, will be clearly defined in your contract, if signed.

You can learn more about the company and culture by visiting the SupportYourApp official website and its social pages Facebook, Instagram, LinkedIn.

If you are interested in infrastructure, automation, and stable system operation, and you also enjoy investigating incidents and improving service reliability - we will be happy to receive your resume.

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We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed in accordance with the SupportYourApp Candidate Privacy Notice (Candidate Privacy Notice).

Internal job code: 32M

We are looking for an experienced DevOps Engineer for our Infrastructure team to help maintain the infrastructure at the highest level. Do you have 3+ years of experience in system or network administration and want to become part of an international team? Then we are waiting for you!

Sounds interesting? More below 💛

• Build, maintain, and optimize CI/CD pipelines for web products, websites, and the company's internal services in Jenkins and GitLab CI/CD;
• Support the gradual migration of deployment processes from Jenkins to GitLab CI;
• Ensure stable, repeatable, and predictable deployments with rollback mechanisms and a minimum number of manual steps;
• Set up and maintain Docker-based runtime environments for web applications and services;
• Standardize Docker, docker-compose, deployment scripts, and runtime configurations so that solutions do not require regular rework;
• Administer Linux servers in a production environment: configuration, patch management, troubleshooting, performance analysis;
• Automate infrastructure setup, configuration management, and maintenance processes via Ansible and Bash;
• Maintain web infrastructure: Nginx, SSL/TLS, reverse proxy, routing, Cloudflare, DNS, caching, and basic security rules;
• Set up, maintain, and improve monitoring, logging, and alerting for production systems;
• Analyze deployment failures and production incidents, determine root cause, and propose preventive actions;
• Support backup/restore, monitoring, and basic troubleshooting for MySQL/PostgreSQL;
• Ensure reliability and stability of production systems;
• Analyze production incidents, conduct root cause analysis, and implement preventive actions;
• Participate in post-incident reviews and prepare technical findings after incidents;
• Implement and maintain security practices for Linux and web infrastructure: hardening, access control, updates, vulnerability remediation;
• Document infrastructure solutions, deployment workflows, configurations, and important changes;
• Coordinate production changes with the team, warn about risks, and avoid making critical changes without transparent communication;
• Proactively identify weaknesses in deployment, infrastructure, and application architecture that could lead to instability, and initiate their elimination.