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Boutique Manager - Flagship Madrid.

On-site in Madrid·Added today (last checked 19 Oct)

Overview

Contract
Permanent contract
English
Required

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Skills

The role

The company

The Swatch Group Ltd is the world's leading manufacturer of finished watches, jewelry, watch movements and components. The Group supplies nearly all the components required for the watches produced by its 16 watch and jewelry brands, as well as for its two retail brands, Tourbillon and Hour Passion. In addition, The Swatch Group provides movements and components to other watch manufacturers.

Job description

At Longines, elegance is an attitude. We are looking for an experienced and passionate Boutique Manager to lead our Flagship Boutique in Madrid, delivering an exceptional client experience while driving commercial performance and team excellence
Key Responsibilities
  • Drive boutique sales performance and achieve business targets.
  • Develop and execute clienteling, customer acquisition and traffic-generating strategies.
  • Deliver an exceptional and consistent luxury customer experience.
  • Lead, coach and inspire a high-performing sales team.
  • Analyze KPIs and implement action plans to maximize business opportunities.
  • Oversee daily boutique operations, ensuring compliance with company standards.
  • Manage inventory, cash control and loss prevention processes effectively.
  • Prioritize, organize and delegate tasks according to business needs.
  • Build strong relationships with clients and local partners to increase brand visibility and loyalty.

Profile

Proven experience as a Boutique Manager, Store Manager or Retail Manager, preferably within the luxury, premium or watchmaking industry.

Ability to drive business performance and lead teams to achieve and exceed objectives.

Excellent leadership, coaching and people management skills.

Ability to combine strategic thinking with operational excellence.

Strong clienteling and relationship-building capabilities.

Excellent organizational, planning and problem-solving skills.

Professional requirements

Flexibility is also needed to adapt the changes to Boutique needs.

Intermediate level of informatics (Office).

Languages

Fluent Spanish and English are required.

Knowledge in other language would be a plus.

Contact

empleo@es.swatchgroup.com

About Swatch Group

Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components. It is the number one manufacturer of finished watches in the world, employing 31'800 persons in over 50 countries, with net sales in 2025 amounting to 6,280 billion Swiss francs.

The Group produces nearly all of the components necessary to manufacture the watches sold under its 16 watch brands and the multi-brand Tourbillon and Hour Passion retail labels, and its companies also supply movements and components to third-party watchmakers. In addition, it operates its own worldwide network of distribution organizations and is a key player in the electronic systems sector.

Industry
Luxury Watches
Employees
31'800
All open roles at Swatch Group
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