Client Advisor Madrid Boutique

We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion.

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We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.

Marni is looking for a Client Advisor to join its team's Boutique in Madrid.

PROFILE

• Greeting customers;
• Be involved in stock control and management;
• Assisting customer to find what they are looking for;
• Giving advice and guidance on product selection to customers;
• Being responsible for processing cash and card payments;
• Reporting discrepancies and problems to the supervisor;
• Dealing with customer refunds;
• Responsible dealing with customer complaints;
• Working within established guidelines, particularly with brand;
• Attaching tags to merchandise on the floor;
• Receiving and storing the delivery of stock;
• Keeping up to date with special promotions and putting up displays.

JOB REQUIREMENTS

• At least 1 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
• Selling experience in RTW and accessories;
• Having a friendly and engaging personality;
• Comfortable working with members of the public;
• Should have a confident manner and result-oriented;
• Must be helpful and polite with positive attitude and reliable behaviour;
• Able to work as part of a boutique's team;
• Knowledge of inventory techniques;
• Fluent English.

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