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Functional QA Lead - Incident Manager

Hybrid in Madrid·Added 3 months ago

This job was published 3 months ago

Tecdata Engineering

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Tecdata Engineering doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

Nice to have

🧩 Knowledge
• Experience in:
o Incident management (Jira or similar)
o Execution of functional tests
o Process and flow analysis

• Valuable:
o Integrations between systems (APIs, messaging, XML)
o Financial environments or critical systems
o Financial messaging (ISO 20022)
• English C1 (mandatory)

Rotating morning and afternoon shifts
o Morning shift starting at 7:00 / afternoon shift ending at 20:00
• 8-hour workday within the assigned shift

The role

QA Functional lead -Incident manager
Job Description: Functional Support Analyst Team Lead - Financial Systems

📍 Location
Madrid (hybrid model)
On-site presence: 3 days per week in the office

🧩 About the role
We are looking for a coordinator or service manager to manage a team of 4 people and the operational management with the client within a functional maintenance service inside a high-criticality financial infrastructure at a European level.
The selected person will act as an intermediate point between users, operations, and technical teams, focusing on the identification, analysis, and follow-up of functional incidents, as well as the validation of system behavior in testing environments.
The role combines activities typical of service management with the functional support, testing, and process analysis activities requested by the client, being key to ensuring system stability and software quality.

Main service tasks:
Functional support and incidents
Testing and validation
Functional analysis
Continuous improvement

🎓 Experience
• Minimum of 2 years of experience managing a team.
• Minimum of 3 years of experience within the last 8 years in the field of operational support and functional maintenance and support of financial infrastructures.

About Tecdata Engineering

Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.

In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.

Industry: IT Services
Founded: 2012
Employees: 500
Website: tecdata.es

Good to know if you are moving

Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.

All open roles at Tecdata Engineering