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Senior ServiceNow ITOM Solution Architect & Monitoring

Hybrid in Madrid·Added 3 months ago (last checked 12 Oct)

Tecdata Engineering

1413 open roles

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Overview

Work mode: Hybrid, Madrid
English: Required
Experience: 3+ years

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Solid experience in ServiceNow ITOM

Knowledge in infrastructure monitoring (not application-focused)

Languages

Advanced English

The role

Senior ServiceNow ITOM solution and monitoring architect

Technical focus of the role

This role is responsible for driving technical transformation in monitoring, end-user experience, and infrastructure automation through existing enterprise platforms. The primary focus is the optimization of monitoring, the enablement of automation, and the improvement of data-driven operations.

What you'll do

Enterprise monitoring and alerting (Centreon, Azure Monitor)

ITOM event management and alert correlation (ServiceNow ITOM)

Automation enablement and remediation design

Endpoint analytics and experience monitoring (Nexthink™)

Incident and request data analytics (ServiceNow ITSM

Automation execution tools (Ansible, SCCM, Intune)

How you'll work

Hybrid work in Madrid

Key profile requirements:

About Tecdata Engineering

Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.

In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.

Industry: IT Services
Founded: 2012
Employees: 500
Website: tecdata.es

Good to know if you are moving

Many openings are advertised as fully remote within Spain, e.g. "Senior Data Scientist – GCP Madrid · Completamente remoto" and "ML ENGINEER Madrid · Completamente remoto".
Hiring activity in Spain includes Madrid, Barcelona, and Bilbao, with hybrid and on-site arrangements depending on the role.
The company reports around 500 employees ("Compañeros 500") and was founded in 2012.
It is part of a technology consulting group with more than 550 consultants operating in 5 countries.
Its client sectors include banking, telecommunications, and insurance, so many roles involve regulated, enterprise-grade environments.

All open roles at Tecdata Engineering